Job Title: Cafe Bar Manager
Hours: 24 hours per week
Rate of Pay: £ per hour
Location: Blackpool
About the Role
Are you a dynamic, customer-focused individual capable of managing a team effectively while maintaining high standards of service and quality? Bannatyne is seeking a Cafe Bar Manager to join our team!
Our Perks
- B-Fed - complimentary lunch or breakfast
- Flexible schedule
- 28 days annual leave, increasing with tenure
- Free gym membership
- Complimentary gym membership for another person (after 2 years of service)
- Discounted Spa Treatments - 30%
- Discounted Spa Goods - 20% ELEMIS Products
- 50% Discount on Meals and Beverages at the cafe/bar
- Career & Personal Development training
- Mental Health, Well-Being, and EAP Services
- Length of Service Awards
- Staff Awards and Bonuses
- Discounted entertainment and shopping
A Typical Day
- Oversee daily operations of the cafe bar, ensuring efficient service and health & safety compliance
- Supervise and coordinate cafe bar staff, including scheduling, training, and performance management
- Foster a positive team environment promoting professional growth
- Provide exceptional customer service, handle inquiries, complaints, and feedback professionally
- Manage inventory, monitor stock levels, and minimize waste
- Ensure high standards in food and beverage presentation
- Develop strategies to improve customer satisfaction
- Manage the cafe bar budget, controlling costs and maximizing profits
- Maintain cleanliness and organization, report maintenance issues
- Handle cash transactions and maintain accurate financial records
- Plan and execute promotional activities to attract members and increase sales
- Meet or exceed KPIs such as sales targets and customer satisfaction scores, qualifying for performance bonuses
- Support the Club and work Duty Management shifts, overseeing the club during these times
Requirements
- Proven experience in a cafe or management role within hospitality or food & beverage industry
- Level 2 Food Safety and Hygiene Certificate
- Excellent customer service and interpersonal skills
- Strong leadership and team management abilities
- Financial acumen and experience with budget management
- Knowledge of health and safety regulations
- Ability to work under pressure and manage multiple tasks
- Proactive, results-driven, highly organized, with attention to detail
- Flexible, adaptable, with strong problem-solving skills
- Ability to work flexible hours, including weekends and holidays
Desirable: Knowledge of theme nights, party nights, and organizing member events.
Why Bannatyne?
We are committed to creating an inclusive, positive work environment with opportunities for professional development and a supportive team culture.
As a Cafe Bar Manager, you will lead a dedicated team, deliver exceptional service, and contribute to our food and beverage success. If you're passionate about hospitality and eager to make a difference, apply today and join the Bannatyne family!