Cafe /Bar Assistant

Serco; Worcester; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a vibrant team at one of Sport England's National Sports Centres as a Café / Bar Assistant. In this role, you'll provide exceptional service to customers, ensuring a friendly environment while serving food and drinks. With opportunities for personal development and a supportive work culture, this position allows you to make a positive impact in your community. Enjoy perks like free access to leisure facilities and training opportunities while contributing to a safe and engaging atmosphere for all visitors. If you're passionate about customer service and thrive in a dynamic environment, this could be the perfect role for you.

Benefits

Free membership at the Centre

Discounted classes and facilities

Free safeguarding training

DBS check

Excellent Development and Training Opportunities

6% employer-matched pension contribution

Up to 20 days annual leave

Qualifications

• Experience in a Bar/Café environment is essential.
• Must be 18+ due to serving alcohol.

Responsibilities

• Ensure high standards of service and customer care.
• Handle cash and replenish stock efficiently.

Skills

Customer Service

Cash Handling

Bar/Café Experience

Stock Management

Education

None required

Tools

Point of Sale Systems

Job description

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Working Hours: 20 hours per week between Monday to Friday, 11 am - 3 pm

Salary: £8.60 to £11.44 per hour + excellent benefits

Here at Lilleshall, our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer-focused team - and right now we are looking to recruit a Café / Bar Assistant to join the centre.

Lilleshall is one of Sport England's National Sports Centres and is home to a number of National Governing Bodies of Sport. Lilleshall provides excellent facilities to Britain’s leading sports men and women. We are also a Conferencing and Event Centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days.

As the Café / Bar Assistant, you will work to achieve high standards of service and customer care at all times. The role will ensure a friendly environment is promoted whilst food and drinks are served to our customers promptly and efficiently, and you will ensure that financial and cash handling procedures are complied with. You will also replenish stocks from the storeroom/cellar, ensure stock is rotated, and advise the Café / Bar Supervisor of stock requirements, as well as other tasks that are required.

You will help in facilitating a safe, fun, and professional working environment with free access to the leisure facilities, various discounts, and excellent development opportunities.

About You

The successful candidate will be a passionate and enthusiastic individual who, like the members of staff at Lilleshall, prides themselves on giving the best service possible for those who visit the centre and goes the extra mile for customers when required.

To be considered for this role, you will need to be 18+ due to serving alcohol, and you will have knowledge and experience of working within a Bar/Café environment, retail operation, or service-led organization.

If you feel like you meet the above criteria and want to work in a challenging and varied role, please apply today.

Why Serco

A place you can make an impact: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A place you can count on: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialize your skills, undertake additional training, or progress into senior management, you’ll find all the opportunity you need to evolve your career.

A place for you: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

What We Offer

• Free membership at the Centre plus heavily discounted use of classes and facilities
• Free safeguarding training and DBS check
• Excellent Development and Training Opportunities
• 6% employer-matched pension contribution
• Up to 20 days annual leave, 21 days after 1 year (pro rata) + Public Holidays

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements, or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.