Cafe Back of House Team Member

Tesco UK; Weybridge; On-site; GBP 12,000 - 15,000; Full time

Job summary

Tesco Cafs in the UK is seeking a dedicated team member to support back-of-house operations, keep the kitchen clean, and deliver consistent quality. You will assist in serving customers, maintaining hygiene, and following safety procedures in a fast-paced caf environment.

The role emphasises teamwork, great communication, and the ability to multitask while upholding Tesco's service standards. 18+ eligibility applies and flexible working options may be available.

Qualifications

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Good at planning and keeping things organised.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly, efficiently and with care.
• Following food safety and hygiene regulations while keeping daily records.
• Practising first in, first out (FIFO) stock rotation to keep our food fresh.
• Accepting deliveries and handling the safe storage of food.
• Preparing, cooking, and serving food according to our cafs
• Making sure we maintain our standards and all food products are available.
• Knowing our cafs menu inside and out and serving food exactly as its intended.
• Resolving customer complaints and passing on information to the Caf Manager.
• Staying up to date with business communications and exciting new initiatives.

Skills

Customer service

Teamwork

Communication

Multitasking

Job description

Whats the secret ingredient behind our cafs big breakfast? Or our terrifically toasted teacake? Beyond fresh ingredients, its the care of our Back of House team, of course. They prepare food, keep our kitchens clean, and deliver the consistent quality our customers know and love.

As a member of this team and someone whos dedicated to great service, youll make sure every dish lives up to the promise of our menu, all while keeping our kitchen clean and tidy as you go. Its an essential and varied role, where your work helps to make every day a little better.

In return for all you do, well offer you plenty of support, bags of career choice, flexible working options, and so much more. Ultimately, it all adds up to a career where you can do good and feel good.

Please note that you need to be 18 or over to apply for this role.

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the roles key responsibilities and measures:

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly, efficiently and with care.
• Following food safety and hygiene regulations while keeping daily records.?
• Practising first in, first out (FIFO) stock rotation to keep our food fresh.
• Accepting deliveries and handling the safe storage of food.
• Being aware of (and following) all operational policies and procedures.
• Preparing, cooking, and serving food according to our cafs
• Making sure we maintain our standards and all food products are available.
• Knowing our cafs menu inside and out and serving food exactly as its intended.
• Resolving customer complaints and passing on information to the Caf Manager.
• Staying up to date with business communications and exciting new initiatives.

• A commitment to excellent customer service.
• Knowledge of Health and Safety standards.
• The ability to work efficiently and maintain a clean environment.

Personal

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.

With 329 cafs across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafs are a great place to work, with a genuine family feel - truly a place to get on.

We are proud to have an inclusive culture at Tesco Caf where everyone is welcome and truly feels able to be themselves. In our cafs, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.

We know life looks a little different for each of us. Thats why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

Were proud to have been accredited as a Disability Confident Leader and were committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.