Cafe Assistant – Watton at Stone, England

Holroyd Howe; East Hertfordshire; On-site; GBP 40,000 - 60,000; Part time

Job summary

An independent catering company in Hertfordshire is seeking a Café Assistant to provide exceptional customer service. The role includes preparing beverages, handling food, and maintaining cafe cleanliness during term-time only. A friendly disposition and previous customer service experience are essential. This position offers a competitive salary and a supportive working environment with numerous benefits.

Benefits

28 days holiday including bank holidays

Free meals during shifts

Employee discounts

Tailored training and development

Qualifications

• Previous experience in customer service, preferably in a cafe or food service setting.
• Basic knowledge of food safety and hygiene practices.
• Proficiency in cash handling and operating point-of-sale systems.

Responsibilities

• Greet and serve customers in a friendly manner.
• Prepare and serve hot and cold beverages.
• Maintain cleanliness and organization in the cafe.

Skills

Customer service

Food safety knowledge

Communication skills

Cash handling

Teamwork

Education

High school diploma or equivalent

Job description

Cafe Assistant – Watton at Stone, England

Company Description

Title: Café and General Assistant – Monday to Friday (Term-Time Only)

Location:Heath Mount School

Salary: £12.30 per hour

Benefits:

• 28 Days holiday, including bank holidays
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks of enhanced maternity leave
• Tailored training and development opportunities
• Pension and life insurance
• Discounts on high street shops, holidays, and cinema through our HAPI app
• Access to wellbeing resources and employee assistance programme
• Free meals provided during shifts
• Career development support
• HIT Apprenticeships available for all experience levels

We are thrilled to offer a position for a Café and General Assistant with a genuine enthusiasm for customer service to join our team at a prestigious independent school in the Hertfordshire. With modern, advanced coffee technology, extensive barista experience is not required—ideal for those with a passion for hospitality and a welcoming attitude.

The role involves a 7.5-hour shift, Monday through Friday, following the school’s term schedule, ensuring an excellent work-life balance. This is a rewarding opportunity to bring a welcoming presence to our school community, providing quality refreshments that support students, staff, and guests.

If you’re looking to be part of an inspiring and vibrant environment, this role is perfect for you!

Job Description

We are seeking a friendly and efficient Cafe Assistant to join our team in Watton at Stone, United Kingdom. As a Cafe Assistant, you will play a crucial role in providing exceptional customer service and maintaining the smooth operation of our cafe.

• Greet and serve customers in a friendly and professional manner
• Prepare and serve a variety of hot and cold beverages, including coffee and tea
• Handle food preparation tasks, such as assembling sandwiches and plating pastries
• Operate the cash register and process customer payments accurately
• Maintain cleanliness and organization in the cafe, including counters, tables, and equipment
• Restock supplies and ensure product displays are attractive and well-maintained
• Adhere to food safety and hygiene standards at all times
• Assist with inventory management and placing orders for supplies as needed
• Collaborate with team members to ensure efficient cafe operations
• Respond to customer inquiries and address any concerns promptly and professionally
• Support special events or promotions as required

Qualifications

• Previous experience in customer service, preferably in a cafe or food service setting
• Basic knowledge of food safety and hygiene practices
• Excellent communication and interpersonal skills
• Proficiency in cash handling and operating point-of-sale systems
• Strong teamwork abilities and willingness to assist colleagues as needed
• Keen attention to detail and ability to maintain a clean work environment
• Adaptability to learn new skills and operate cafe equipment
• Reliable and punctual with a strong work ethic
• Physical stamina to stand and move for extended periods
• Basic math skills for handling transactions and inventory
• Food Handler’s Certificate or willingness to obtain one (preferred)
• High school diploma or equivalent (preferred)

Additional Information

Holroyd howe has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Hapi app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!

#benent

IND3