Cafe Assistant Manager

Bailies Coffee Roasters; London; On-site; GBP 30,000 - 31,000; Full time

Job summary

A leading company in specialty coffee seeks a passionate Assistant Cafe Manager for their Redchurch cafe. This role involves not only servicing customers with great coffee but also leading a team to create an inviting atmosphere. With a focus on exceptional service and quality control, this position is perfect for hospitality professionals eager to advance their careers.

Benefits

Full role specific training

Employee assistance programme

Good work-life balance

33 days of annual leave

Access to LinkedIn Learning

Enhanced parental leave

London Living wage

Fully paid access to gympass

Gender affirmation leave

Vast career development opportunities

Qualifications

• Energetic and highly motivated hospitality professional.
• Experience in promoting and selling coffee and retail products.
• Ability to maintain high standards of service.

Responsibilities

• Deliver exceptional customer service and lead the cafe team.
• Ensure vibrant retail displays and maintain health and safety standards.
• Run the cafe in the absence of the General Manager.

Skills

Customer Service

Team Leadership

Coffee Expertise

Attention to Detail

Job description

Are you passionate about coffee and love meeting new people? We have an exciting opportunity to join our Redchurch Cafe team as our new Assistant Manager

We’ve been roasting speciality coffee for over 30 years. From humble beginnings as a little coffee cart in Auckland, NZ, Allpress has evolved into a sophisticated brand that stands for flavour and service. Right from the start three core principals have formed the backbone of our business – People, Flavour and Innovation.

We are united in our genuine care for each other, our customers, and our belief in what we do. We need great people who will bring their imagination, skills and most importantly, their passion to our business.

About the role

We are currently looking for an energetic and highly motivated hospitality professional to join our Redchurch cafe team as our Assistant Cafe Manager.

Here at Allpress we have an uncompromising commitment to great tasting coffee, flavour and service. We care deeply about our customers, and strive to deliver a consistent & distinctive customer experience that is unique to the Allpress brand. This position is all about ensuring our customers have the best experience possible.

When you work with us as our Assistant Cafe Manager, you’re promoting and selling our coffee and retail products, ensuring the space is vibrant and inviting plus checking our displays are looking their best. You will be our resident coffee expert, responsible for recipes, quality control and ensuring everyone in the team delivers excellent coffees.

As an Assistant Cafe Manager your priority will be exceptional customer service, supporting the team to deliver consistent, great coffee and an overall eye for the room whilst being a support to our Cafe General Manager.

Responsibilities will include:

• Having an eye for the room including maintaining H&S standards

• Ensuring retail displays are always looking their best

• Running the cafe while the Cafe General Manager is absent

• Leading preparation of outstanding coffee – this includes ongoing staff training and QC in all aspects of coffee

• Understanding of our order process and maintaining stock levels

• Delivering genuine and efficient service to each and every customer

• Ensuring the team are delivering high standards of service

• Advising on and selling retail coffee & accessories

• Running food & drinks

• Operating efficient table maintenance and service to dine in customers

• Opening and closing the café

Details:

Hours: 5 shifts per week around 40 hours per week

Salary: £30,000 - £31,000 dependant on experience

Days: Flexibility on days is preferred and weekend days are essential.

Times: The cafe is open between 8-4 Mon-Fri and 9-4 on Saturdays and Sundays.

Probation period: 3 months

Reporting to: Redchurch Cafe General manager

By becoming part of Allpress we offer our team: - Full role specific training - An employee assistance programme - supporting your mental health - Good work life balance - 33 days of annual leave - Access to LinkedIn Learning - Enhanced parental leave - London Living wage and daytime working - Fully paid access to gympass - Gender affirmation leave - Vast career development - A transparent and friendly company culture

If you’re a friendly, professional and sincere team player who really relishes the opportunity to deliver exceptional customer service - we’d love to hear from you.

At Allpress we are proud to promote diversity and flexible working. We are an equal opportunities employer who values inclusivity.

If this sounds like you then please apply with your CV and a cover letter explaining:

Why you’d like to work for Allpress What interests you in the role Why you think you’d be a good fit

Diversity & Inclusion Statement

At Allpress we truly believe we are better together – We are committed to being an inclusive organisation where all people feel valued, respected and engaged.

We commit to…

Continuously working towards removing barriers and bias.

Building inclusive teams who represent people from all groups in society.

Building a safe environment where it is encouraged to speak out against discrimination in any form.

Cultivating a sense of belonging by encouraging our people to fearlessly bring their whole selves to work.