Café Assistant - Basecamp

Crieff Hydro Limited; Crieff; On-site; GBP 60,000 - 80,000; Part time

Job summary

A family-owned hotel in Scotland is looking for team members to join their food and beverage team for a 32-hour contract. The role emphasizes exceptional customer service and teamwork, with opportunities for training and career progression. Applicants should be sociable and eager to create memorable guest experiences. Live-in accommodation may be available, and various perks such as free meals and exclusive discounts are offered.

Benefits

Live-in accommodation

Free Meals on Shift

Career Progression

Exclusive Discounts

Team Rate Hotel Stays

Refer a friend initiative

Guest mention incentive

Wellbeing Support

Team Events & Annual Staff Party

Qualifications

• Willingness to learn and work in hospitality.
• Team-oriented with a focus on creating memorable experiences.
• Flexibility in problem-solving.

Responsibilities

• Deliver exceptional customer service in a fast-paced environment.
• Work as part of the food and beverage team.
• Assist in creating a friendly and supportive atmosphere.

Skills

Customer service

Teamwork

Communication

Job description

Be part of the family...

We’re a family business through and through – family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small but all offer good food & drink, great beds and a ton of things to do.

Crieff Hydro Hotel

Pretty much in the centre of Scotland, we’re set in a 900acre estate in stunning Perthshire. Home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, six restaurants and over 60 onsite activities– there really is something for everyone!

About the role

With the best views on the estate and only a 20 min walk from the hotel, our food concept is simple but wholesome at Basecamp. The Clubhouse has 40 seats and an outdoor seating area which is brilliant for BBQs on sunny days.

If you are excited about being part of a great team over a busy summer period or even longer, this is the opportunity you’ve been waiting for.

With a range of contracts available for this role it would suit school leavers, students or individuals wanting a full-time hospitality job with sociable hours. At basecamp the typical shifts are between the hours of 0830 till 1700.

Working as part of our food and beverage team offers you a friendly, fast passed environment. Basecamp is a great chance to get all the benefits of working within a large independent company whilst working in a smaller outlet. You will be a memory maker for all of our guests and you will learn and develop with some truly motivated and enthusiastic people.

Exceptional customer service is at the heart of our business, so your friendly, welcoming personality is a given. We are looking for someone who is sociable and approachable that delivers service with a genuine smile. It is great if you have some previous hospitality, barista and/or waiting experience but full training will be provided. It is your attitude and personality that will really count.

This is a32-hour contractposition with extra hour available depending on individual and business needs.

What we need for you

• Willingness – a desire to learn and work in hospitality
• Team focus – there are no egos here, just hard-working people who love creating memorable experiences for every guest
• Ideas and openness – we’re up for doing things differently and will try (almost) everything once
• Fun and easy to talk to – we’re looking for personality, not a corporate clone
• Flexibility – there’s no problem you can’t fix

What you’ll get from us

• Live-in accommodationmay be available and is inclusive of bills. Availability and rates can be discussed at interview.
• Free Meals on Shift– Stay fuelled and focused withdelicious staff mealswhile you work.
• A Friendly & Supportive Team– Work in afun, welcoming environmentwhere team spirit and well-being are a priority.
• Career Progression– With multiple hotels, departments, and roles, you’ll have plenty of opportunities togrow and explore new career paths.
• Exclusive Discounts– Enjoydiscounted leisure membership,30% off retail, 30% of food and drinks, plus great savings on hotel activities.
• Team Rate Hotel Stays– Take time to recharge withdiscounted staysat all of our hotels from just£30 per night- where will you explore next?
• Refer a friend initiative– earn a bonus up to £250-£500 for each successful team member or manager which you recommend to us.
• Guest mention incentive– earn an extra £5 for each guest review which positively mentions you.
• Wellbeing Support– Access24/7 confidential supportvia theHealth Assuredemployee assistance programme, covering mental health, financial advice, and more.
• Team Events & Annual Staff Party– We love to celebrate our people! Enjoy team events throughout the year and alegendary annual staff party.

Careers at the Crieff Hydro Family of Hotels

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Please note, this opportunity does not qualify for sponsorship. To be considered for this role you should already have a right to work in the UK.