Cafe Assistant

John Lewis Partnership; Stockbridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a renowned employee-owned business in a picturesque setting, where you will provide exceptional customer service at the charming Leckford Farm Shop. This full-time role involves engaging with customers, replenishing stock, and maintaining a welcoming environment. With a focus on teamwork and flexibility, you will play a vital role in delivering a comprehensive shopping experience. Enjoy the beauty of rural Hampshire while contributing to a company that values personal growth and collective success. If you are passionate about service and thrive in a dynamic environment, this opportunity is perfect for you.

Responsibilities

• Engaging with customers and replenishing stock.
• Maintaining shop cleanliness and operating tills.

Skills

Excellent customer service skills

Ability to work as part of a team

Flexibility

Job description

About the role

The Leckford Estate was purchased by John Spedan Lewis (the founder of the Partnership) in 1928 as his private estate. It was converted into a limited company in 1929 and is now part of the John Lewis Partnership. In August 2001, the Leckford Estate became part of Waitrose & Partners, focusing on producing food for the Partnership’s food stores under the Leckford brand.

Located in the heart of rural Hampshire, Leckford Estate is an area of outstanding beauty, only 25 minutes from the New Forest. Join us and enjoy a remarkable and unrivalled working environment and setting.

At a glance

Salary - £12.40 per hour

Contract type - Permanent

Hours of work – Full-time: 39 hours per week

About the role

Visitors to the beautiful Leckford Farm Shop often enjoy a break in the cosy and welcoming cafe overlooking the nursery, with drinks and food.

The suitable candidate will deliver excellent service and availability to customers through contact, replenishment, and housekeeping activities. Flexibility to meet the needs of the customer and Farm Shop is essential.

Key responsibilities include

Engaging with customers, replenishing stock, maintaining shop cleanliness, and operating tills to provide a comprehensive shopping experience.

This customer-facing role requires high standards of service, teamwork, and flexibility to meet the demands of a busy Farm Shop. Housekeeping skills are also necessary to uphold shop standards.

Essential skills

• Excellent customer service skills
• Ability to work as part of a team
• Flexibility

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About The Partnership

We’re the largest employee-owned business in the UK, home to brands like John Lewis and Waitrose. We’re driven by our purpose to build a happier world. Now is an exciting time to join us.

We focus on retail excellence, innovation, and diversification. We are committed to price, quality, and service, and passionately serve food lovers in Waitrose.

As Partners, we share ownership and responsibility, contributing to our collective success. We foster an environment of kindness, respect, and inclusion, encouraging everyone to be themselves and thrive.

We believe in personal growth and collective success. As Partners, we make all the difference, and we own it.

Important points to note:

Some roles may require pre-employment vetting, including DBS checks. If applicable, you will be informed during recruitment. DBS checks are carried out by a registered third-party body, and financial probity checks may also be required.

We recommend applying promptly, as vacancies may close early due to high interest.

We support flexible working arrangements to promote work-life balance, including flexible hours, job sharing, or shorter contracts. Discuss these options with the hiring manager during your interview.