Cafe Assistant

YMCA North Tyneside; North Shields; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused organization in North Shields is seeking a Cafe Assistant to support the cafe's operations, ensuring customer satisfaction through excellent service. Candidates should have relevant experience and food handling training, along with great customer service skills. The role offers flexible hours and various benefits including gym membership and training opportunities.

Benefits

Enhanced holiday

Birthday off

Employee Assistance Programme

24/7 GP Helpline

Gym membership

Café discounts

Training opportunities

Qualifications

• Relevant experience in a cafe environment or qualification in food hygiene or related fields.
• Barista and food handling training experience.
• Great customer service skills and proactive approach.

Responsibilities

• Support the running of the cafe based in North Shields.
• Food preparation, cooking, presentation, customer service, and cleaning.
• Work flexibly depending on the needs of the business.

Job description

An exciting opportunity has arisen within our Cafe team for a Cafe Assistant to join us!

LOCATION: YMCA North Tyneside, Church Way, North Shields, NE29 0AB

CONTRACT TYPE: 8 Hours

SALARY: Up to £12.60 per hour

Who are we?

YMCA North Tyneside is a Voluntary Sector Organisation undertaking youth and community programme work in areas of North Tyneside, South Tyneside, and Teesdale. We are part of the worldwide YMCA movement, which started in London in 1844 has grown to become the world’s largest and oldest youth movement.

Now, more than 175 years later, YMCA is operating in 119 countries, with 64 million people reached annually around the world. Guided by our Christian values, we believe everyone has potential, and we serve our communities so that all can hope, belong, contribute and thrive.

Job Description

We are searching for an exceptional Cafe Assistant with a passion for ensuring all of our customers are happy and feel welcome. You will be responsible for supporting the running of our cafe based in North Shields. This role will include a variety of tasks such as; food preparation, cooking, presentation, customer service and cleaning.

You should be well organised, proactive, and have the ability to inspire those around you. To be successful in this role, you will need to have Barista and food handling training experience, be able to work within a team, have great customer service skills and be passionate about ensuring our customers’ needs are met with.

Benefits: In addition to joining a great team, our colleagues also benefit from enhanced holiday, your birthday off, access to a free and confidential Employee Assistance Programme, 24/7 GP Helpline, discount at our Café and Nursery, a free YMCA North Tyneside gym membership for you and a loved one and training opportunities on various topics such as Safeguarding, Mental health and Health and Safety.

To be successful, it is essential that you have relevant experience in a cafe environment and/or qualification in food hygiene or related fields. Previous experience in food preparation or serving is also acceptable.

Please note, the post holders must be able to work flexibly depending on the needs of the business and must be available for occasional overtime and weekends.

If you’re interested in this post and would like an informal chat, please contact us on 0191 2575434 and ask for Claire Johnson (Cafe Supervisor) or HR, both will be happy to arrange a time for you to discuss the role and expectations in further detail.

Closing date: Please apply ASAP without delay if you’re interested as we will be interviewing as we go.

Interview process: One Stage Interview.

Proposed start date: ASAP

To Apply: Please apply by providing a cover letter detailing why you believe you are suitable for the position and an up to date CV. Please follow the link below to our online application form which will also ask for a CV to be uploaded.

Online Application Form: https://form.jotformeu.com/ymcanorthtyneside/ymca-online-application-for-e

Please note: The health, wellbeing and safety of our colleagues and candidates during this time is of paramount importance, with this in mind, we have refreshed our approach to recruitment.

YMCA North Tyneside is committed to eliminating discrimination and encouraging diversity amongst the workforce, we aim to be an equal opportunities employer and seek to create an inspiring and inclusive place to work. We welcome applications from all sections of the community and value inclusion and diversity, which we demonstrate through our activities, policies and working practices

Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.

We strive to create a safe and supportive environment where everyone feels protected from harm. We have robust procedures in place to prevent and address any concerns about abuse or neglect. All staff and volunteers have a responsibility to report any concerns about the safety or welfare of children, young people, or vulnerable adults. We have clear reporting procedures and we will take all concerns seriously.

As part of our commitment to safer recruitment, all roles that involve working with children, young people or vulnerable adults will require a Disclosure and Barring Service (DBS) check at the appropriate level including checks against the relevant Barred Lists. We are committed to thorough background checks to help ensure that those whom we employ are suitable to work with these groups.

Equal Opportunities

YMCA North Tyneside is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Flexible work is supported, and applications from people with disabilities are encouraged. We strive to create local employment opportunities for all

Recruitment of Ex-Offenders

We believe in providing equal opportunities for all qualified individuals, regardless of their background. We recognise that people can change and we are committed to giving individuals with criminal records a fair chance to demonstrate their skills and abilities.

We assess each applicant based on their qualifications, experience, and suitability for the role, taking into account the nature of the offense, the time elapsed since the conviction, and any evidence of rehabilitation.

We are dedicated to creating a workplace that fosters inclusion and supports the successful reintegration of individuals into the workforce. We comply with all relevant legislation and guidelines regarding the employment of ex-offenders and we are committed to maintaining a safe and respectful work environment for all employees.

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