Cafe Assistant

Compass Group UK; London Borough of Barnet; On-site; GBP 17,000 - 19,000; Part time

Job summary

Compass Group UK at RAF London, Hendon, is seeking a Catering Assistant to join the front-of-house team on a flexible, zero-hour basis. You will deliver outstanding customer service, assist with food preparation, and support daily catering operations.

Shifts cover seven days with weekend and evening work required. You will welcome guests, serve meals, operate the till, and prepare quality coffees to a high standard, while complying with health and safety regulations.

Qualifications

• Passion for delivering outstanding service to customers.
• Excellent communication and teamwork.
• Ability to work under pressure and manage time effectively.
• Experience in hospitality, catering, or customer service (desirable)

Responsibilities

• Basic food production and preparation.
• Customer service and welcoming guests.
• Support the overall catering operations.
• Ensure compliance with Health and Food Safety regulations.
• Serve food and drinks, operate till system, and prepare coffees.

Skills

Customer service

Team player

Communication skills

Reliability

Timekeeping

Job description

Catering Assistant
Location: RAF London, Hendon, NW9 5LL
Salary: £12.71 per hour
Contract: Zero-hour contract, working across venues that have a 7 day a week operation. Weekend and evening work is required. Weekly paid.

We're on the lookout for enthusiastic Catering Assistant’s to join our busy, successful catering team at RAF London on a flexible, zero-hour basis. As a member of the front of house team, you will be part of a hard-working, friendly group who all have the same goal – to deliver exceptional customer service to our visitors.

This role requires you to be responsible for a variety of tasks, including basic food production & preparation, customer service, and supporting the overall catering operations while ensuring compliance with all Health and Food Safety regulations. Supporting the delivery of the excellent front of house operation standards onsite is expected whereby you will be welcoming guests, serving food & drinks, operating the till system and preparing coffees to a high standard. In return, you’ll have the opportunity to grow with a company that invests in its people, celebrates individuality, and rewards employees who go the extra mile.

Shifts:

Shifts will vary between Monday to Sunday. Due to the nature of the business, we offer a variety of shifts, giving you flexibility while earning extra income. Please ensure you can commit to mainly working daytimes and evenings throughout the week and weekend. It is vital you are able to work during the school holidays too, as this is a busy time for the venue. This is a casual zero-hour role, so hours will vary depending on the needs of the business, on a weekly basis.

About You:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability
• Have a safety-first mindset
• Experienced in hospitality, catering, or customer service (desirable)

About Us:

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.

We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.