Cafe Assistant

Anglian Water Services; Ipswich; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Private healthcare

Pension scheme

Virtual GP

Life cover

Bonus scheme

Free parking

Unlimited hot drinks

Training & development

Supportive environment

Staff discounts

Job summary

Anglian Water Services is seeking a Catering Assistant at Alton Water for part-time hours. You will deliver friendly service, take orders, manage payments, and prepare drinks and light meals. You’ll keep the café tidy, assist during busy periods, and support IT systems and cash handling with the team.

Day-to-day duties include ensuring a welcoming environment for visitors and maintaining high standards of cleanliness and customer care. Training and development opportunities are provided.

Qualifications

• Enthusiastic, approachable and customer focused.
• Customer service experience is essential.
• Reliable and enjoy working as part of a team.

Responsibilities

• Deliver friendly and professional service to all visitors.
• Serve customers with a smile, taking orders and handling payments.
• Prepare and serve hot and cold drinks, light snacks, and meals.
• Keep the café area clean, tidy, and well-stocked.
• Support the team during busy periods with a can-do attitude.
• Provide helpful information to enhance customer experiences.
• Assist in keeping customer areas clean, safe, and inviting.
• Manage IT systems.
• Assist the Manager with opening/closing and cashing up.

Skills

Customer service experience

IT experience

Team player

Tools

POS system

Job description

Catering Assistant

Location: Alton Water

Part Time: 18hrs

Salary: £25,900 full time, annual (Salary will be prorated based on hours)

Weekday working and every other weekend

Are you passionate about exceptional service and creating memorable experiences?

What your day looks like

• Deliver friendly and professional service to all visitors.
• Serve customers with a smile, taking orders and handling payments
• Prepare and serve hot and cold drinks, light snacks, and meals
• Keep the café area clean, tidy, and well-stocked
• Support the team during busy periods with a can-do attitude
• Provide helpful information and support to enhance customer experiences.
• Assist in keeping customer areas clean, safe, and inviting.
• Managing IT systems
• Assist the Manager and Supervisor with opening and closing down facilities and being responsible for cashing up

As a valued employee, you’ll be entitled to:

• Personal private health care
• Generous pension scheme – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
• Virtual GP for you and your household
• Life cover- 8 x annual salary paid to dependents
• Bonus scheme
• Free parking across all Anglian Water Parks
• Unlimited hot drinks
• Full training and opportunities to develop your skills.
• A fun and supportive work environment.
• Staff benefits, including discounts on activities and facilities.

Who We’re Looking For

• Enthusiastic, approachable, and customer focused.
• Customer service experience
• Reliable and enjoy working as part of a team.
• Passionate about creating positive visitor experiences.
• IT experience