C004271 Technician Infrastructure Support (NS) - TUE 12 Aug RELAUNCH

EMW, Inc.; London Borough of Hillingdon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A networking company is seeking a qualified professional to maintain communication infrastructure supporting Allied Maritime Command. The role requires an active NATO SECRET security clearance and experience in network routing and switching, along with ITIL and CISCO certifications. Applicants should have strong analytical skills and be capable of working independently with limited supervision. The position is full-time on-site in Northwood, UK, starting September 2025.

Qualifications

• 2+ years of relevant experience in networking or 4+ years in secondary education.
• Knowledge and experience with satellite radio or media delivery systems.

Responsibilities

• Maintain network and communication infrastructure supporting Allied Maritime Command.
• Manage databases and spreadsheets for configuration management.
• Diagnose and resolve network issues.

Skills

Active NATO SECRET security clearance

Network routing and switching

Experience with NATO or NCI Agency concepts

ITIL Foundation certification

CISCO Certified Network Associate

Education

Higher vocational training or secondary education

Job description

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Client:

EMW, Inc.

Location:

Northwood, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

b7ea8dbb10a7

Job Views:

4

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Deadline Date: Tuesday 12 August 2025

Location: Northwood, GB

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 558

Required Start Date: 17 September 2025

End Contract Date: 31 December 2025

Required Security Clearance: NATO SECRET

Duties and Responsibilities:

The incumbent will perform duties including:

• Maintaining network and communication infrastructure supporting Allied Maritime Command and the UK;
• Managing databases, spreadsheets, and drawings for configuration management at CSU Northwood;
• Asset management audits of assigned systems;
• Diagnosing and resolving physical and logical network issues;
• Traveling overseas for installation and setup of TACSAT, SEMARCOMM+/SEMAR CIS, and connectivity for BI-SC kits as directed;
• Supporting maintenance of NATO COMMCEN ICT infrastructure, including HF & VLF systems and Cornet matrix switches;
• Supporting project planning and implementation;
• Monitoring ICT platform performance and providing reports;
• Installing, operating, and maintaining ICT platforms;
• Supporting IT service continuity, business continuity, and disaster recovery plans;
• Liaising with internal and external stakeholders;
• Responding to ITSM tickets and performing system maintenance;
• Staying updated on technological developments;
• Investigating and resolving technical issues proactively;
• Advising superiors and recommending solutions;
• Working independently with limited supervision;
• Deputizing for higher-grade staff when required;
• Performing other duties as assigned.

Requirements:

Skills, Knowledge & Experience:

• Active NATO SECRET security clearance;
• Higher vocational training with 2+ years or secondary education with 4+ years post-related experience;
• Experience with NATO or NCI Agency, familiar with organizational concepts like Enterprise Service Delivery;
• ITIL Foundation certification;
• CISCO Certified Network Associate or equivalent certifications;
• At least 2 years of experience in network routing and switching, with knowledge in satellite radio, terrestrial radio, or media delivery systems.

Desirable Experience and Education:

• Experience with Harris Radio 117F/117G, GGR Cornet Matrix, VTC & AV systems, SEMARCOMM+ / SEMARCIS, INMARSAT systems, IPTV/Digital signage;
• Experience working in international military and civilian environments;
• Knowledge of NATO organizations and responsibilities.