C004221 Senior Technician Information System Admin FSDM 24/7 (NS) - TUE 10 Jun

EMW Law LLP | B Corp; Matlock; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading law company is seeking a Senior Technician for Information System Administration. The role involves providing comprehensive support for various information systems and requires a NATO SECRET security clearance along with relevant IT experience. Ideal candidates will possess ITIL certification and a strong understanding of NATO functionalities in dynamic environments.

Qualifications

• Must have an active NATO SECRET security clearance.
• Very good knowledge of IT hardware and auxiliary computer equipment.
• Prior experience in international military and civilian environments.

Responsibilities

• Administer services for command and control information systems.
• Provide 24/7 support for services as directed.
• Perform patch management procedures.

Skills

IT hardware knowledge

Configuration Management

Service Asset Management

Knowledge of NATO Functional Services

ITIL Foundation certification

International work experience

NATO responsibilities knowledge

Education

ITIL Foundation certificate

Job description

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Deadline Date: Tuesday 10 June 2025

Requirement: Senior Technician Information System Administrator FSDM 24/7

Location: Northwood, GB

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 180

Required Start Date: 21 July 2025

End Contract Date: 31 December 2025

Required Security Clearance: NATO SECRET

Duties And Role

Under the direction of the Section Head MSS Applications Services and Database Management (FSDM) (NSO OMS 0010) the incumbent will perform duties such as the following:

• Assists in the administration of services for a variety of command and control information systems, e.g. MCCIS (Maritime Command and Control Information System) Joint Tactical Chat (J-Chat), TACSAT, TOPFAS, LOGFAS, ICC, NIRIS, AirC2IS, Core-GIS, MSA, NCOP and as directed.
• Works as part of a team providing 24/7 support of services as directed.
• Works closely with the OPSCEN and the Centralised Service Desk as directed in support of ITIL processes as implemented within the Agency.
• Delivers, activates and maintains end user applications as directed.
• Executes patch management procedures as directed to maintain up to date and correctly supported Functional Services.
• Performs other duties as may be required.
  
  

Specific Working Conditions: Shift pattern with nights and weekends plus from time to time in the bunker. normal office job - 12 hours per shift, 7 am -19 and 19 – 7 am. 12 hour shifts with 1 hour non-working lunch. Pattern is 4 days, 4, nights, 8 days off. They repeat this 5 times then they have 28 days off. No TDYs planned. Two Staff members will be on shift together at all times. Shift pattern subject to change upon arrival of additional shift workers.

Requirements

Skill, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• Have a very good general working knowledge of IT hardware and auxiliary computer equipment, such as printers and scanners.
• Experience of Configuration Management and Service Asset Management.
• Knowledge of any of the following NATO Functional Services: NCOP, Core GIS, TOPFAS, LOGFAS, AirC2IS, NIRIS, MARITIME C2 Systems i.e. MCCIS
• ITIL Foundation certificate.
• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization, including ACO and ACT.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Law Practice

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