C & E Supervisor

Restaurant Associates; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality service provider in Greater London is seeking a motivated Conference & Events Supervisor to ensure smooth operations and excellent customer satisfaction. The role requires a proactive individual with strong communication skills and the ability to manage a busy team environment. Ideal candidates should be committed to high standards of service and health and safety compliance. Join our dynamic team and help deliver exceptional experiences.

Qualifications

• Proactive, team-focused individual able to adapt in a busy environment.
• Strong communication skills with a positive approach.
• Organized in managing day-to-day operations.

Responsibilities

• Support line manager in client relationships.
• Manage daily workflow including scheduling.
• Ensure health and safety standards are upheld.

Skills

Strong communication skills

Team-focused attitude

Organizational skills

Commitment to food and beverage standards

Health and safety compliance

Job description

Are you ready to be an essential part of a dynamic Conference & Events team? We are looking for a motivated and organised Conference & Events Supervisor to help deliver a professional, efficient service that delights our clients and customers every time.

In this role, you will work closely with your line manager and team to ensure smooth operations, support excellent customer relationships, and contribute to continuous improvement in a fast-paced environment.

What You’ll Be Responsible For:

• Supporting your line manager in maintaining strong, positive relationships with clients and customers, ensuring their needs are met and expectations exceeded.
• Communicating regularly with customers to keep them informed and ensure satisfaction.
• Helping the team deliver food and beverage services that meet our brand standards with a focus on quality and innovation.
• Managing daily team workflow including scheduling, sickness monitoring, and organising cover during busy periods.
• Leading by example through professionalism, positive attitude, and high standards of service.
• Inducting new and casual team members to ensure they are confident and prepared.
• Collaborating with other departments to maintain smooth operations.
• Acting promptly to address any performance issues and sharing best practices to enhance team effectiveness.
• Upholding health and safety standards by completing required training and promoting a safe working environment.

What We’re Looking For:

• A proactive, team-focused individual who can adapt and support in a busy, customer-centric environment.
• Strong communication skills and a positive approach to working with clients and colleagues.
• Organised with the ability to manage day-to-day team operations efficiently.
• Commitment to maintaining high standards of food and beverage service.
• Willingness to attend training and actively contribute to continuous improvement.
• A strong sense of responsibility for health and safety compliance.

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!