Byredo- Selfridges London Store Client Advisor

Puig; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Puig invites you to join their Byredo Selfridges Team as a Client Advisor. In this role, you will engage with customers, meet retail targets, and promote the Byredo brand, all while maintaining high service standards in a vibrant work culture. If you have a passion for fragrance and exceptional customer service skills, we'd love to meet you.

Benefits

An entrepreneurial, creative work culture

A range of learning and development opportunities

Opportunities for growth in an international company

Competitive compensation & benefits package

Qualifications

• Experience in luxury retail is ideal, but a passion for fragrance is essential.
• Excellent customer service skills.
• Strong people skills to build connections with customers.

Responsibilities

• Achieve retail targets and promote Byredo.
• Deliver a unique experience to customers.
• Increase brand awareness and build customer loyalty.

Skills

Customer service

Communication

Customer relationship management

Job description

Who we are...

Join a home of Love Brands, within a family company, that furthers wellness, confidence and self- expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you of all kinds.

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Our brand portfolio consists of, Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligons, L’Artisan Perfumery and many more.

The Opportunity...

We have an amazing opportunity for a Client Advisor for our Byredo Selfridges Team. The working schedule is based on 5 days a week, (37.5 hours), Monday - Sunday inclusive.

You will be accountable for achieving retail targets, whilst promoting Byredo,delivering a unique experience every time to customers,anticipatingtheir needs, and exceeding their expectations. As the Client Advisor you will increase the brand awareness and build customers loyalty, whilstmaintainingthe Puig retail excellence standards and those of the store group retailer you will be working in.

We'd love to meet you if you have...

Ideally, experience in luxury retail, but most importantly, a passion for fragrance and the desire to learn about the art of perfumery
Excellent customer service skills, and a dedication to providing the highest level of service at all times
Fantastic people skills, and are excited to build connections with all of our Customers

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package