Byredo Bicester Village Store Manager

PUIG Deutschland GmbH; Bicester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A major player in the fashion and beauty industry is seeking a Store Manager for Byredo. The role involves leading a team, driving sales, and ensuring high standards of customer service while building strong relationships. This position offers competitive compensation and opportunities for professional growth in a creative environment.

Benefits

A range of learning and development opportunities

An entrepreneurial, creative and welcoming work culture

Opportunities to grow

Competitive compensation & benefits package

Qualifications

• Prior retail sales experience in a luxury environment preferred.
• White glove service required.
• Passionate about the luxury industry and cosmetics.

Responsibilities

• Deliver exceptional customer service and drive sales volumes.
• Manage team, plan effective rotas, and ensure accurate inventory checks.
• Recruit high-caliber staff and handle employee issues.

Skills

Retail sales experience

Collaboration

Customer service

Product knowledge

Sales techniques

Job description

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Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

Who we are...

Join a home of Love Brands, within a family company, that furthers wellness, confidence and self- expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you of all kinds.

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Our brand portfolio consists of, Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligons, L’Artisan Perfumery and many more.

The Opportunity...

The Store Manager for Byredo Puig is responsible for delivering exceptional customer service, driving sales volumes, and building strong customer relationships. They manage the team, plan effective rotas, prioritize daily tasks, and ensure accurate inventory checks. The role involves communicating corporate strategy, setting objectives, coaching team members, appraising performance, recruiting high-caliber staff, and handling employee issues. The StoreManager ensures luxury service standards, leads by example in product knowledge and selling techniques, handles customer complaints, implements event calendars, and maintains merchandising and POS standards. They aim to achieve sales targets, analyze sales data, monitor competitor activity, promote in-store events, build relationships with store management, and manage counter administration and reporting.

We'd love to meet you if you have...

• Prior retail sales experience in a luxury environment preferred
• Previous experience in cosmetic/fragrance industry desired
• White glove service required
• Highly collaborative; working with and through others in a team-oriented environment
• Passionate about luxury industry and cosmetics

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

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