Byredo Bicester Store Team Leader

PUIG; Greater London; On-site; GBP 24,000 - 30,000; Full time

Job summary

Byredo at Bicester Village is seeking a Team Leader to support the management team, drive performance, and deliver an exceptional client experience on the shop floor. You will lead Fragrance Consultants, develop their product knowledge, and contribute to operations, visual merchandising and recruitment while remaining hands-on with customers.

This is a great step for retail leadership with opportunities to grow within an international luxury brand.

Qualifications

• Experience in one-to-one sales, ideally fragrance or luxury.
• Ambitious, enthusiastic with goal-driven mindset.
• Strong people skills and passion for customer engagement.

Responsibilities

• Lead by example on shop floor and motivate team.
• Support store operations, stock, training and recruitment.

Skills

Fragrance knowledge

Customer service

Team leadership

Retail sales

Tools

POS systems

Job description

Who we are

Puig is a home of Love Brands within a family company that furthers wellness, confidence and self-expression while leaving a better world. For more than a century, our entrepreneurial spirit and passion for creativity have made us a challenger in the premium beauty industry.

With 17 Love Brands across Fragrance and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and are powered by a global team of over 13,000 passionate professionals. With products sold in more than 150 countries and €5,042 million in net revenue in 2025, and guided by strong values and sustainability commitments, Puig continues to grow as a Home of Creativity: an open-minded space where Creators Of All Kinds are empowered to thrive, innovate and express who they are.

The Opportunity

We have an exciting role as a Team Leader to join our Byredo Bicester Village team. The working schedule is based on full time schedule working 5 days per week (37.5hrs), Monday – Sunday inclusive.

As Team Leader at Byredo Bicester Village, you’ll play an important role in supporting the management team to drive performance, inspire the team and deliver an exceptional client experience.

This is a great opportunity to develop your leadership skills while remaining hands-on with clients and the team. You’ll lead by example on the shop floor, motivate Fragrance Consultants to achieve their goals, and support their development across fragrance profiling, product knowledge and client engagement.

Alongside sales, you’ll gain exposure to the wider running of the store, including operations, visual merchandising, stock management, training and recruitment. You’ll also support the Store Manager in maintaining high standards across the store and step into greater responsibility when needed.

For someone ready to take the next step in their retail career, this is an exciting opportunity to grow as a leader while helping shape the team and client experience at Byredo Bicester Village.

We'd love to meet you if you have

• Experience within a one-to-one sales environment, ideally within Fragrance, Beauty or Luxury
• Enthusiastic and ambitious attitude toward achieving personal goals
• Genuine love of people, relationships and sharing
• A keen in the industry and market trends
• Passion for our products and our brand

We welcome Creators Of All Kinds.

What you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package