Buying and Merchandise Assistant

Universal Music Group; United Kingdom; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading music company is seeking a Buying and Merchandise Assistant to join their Abbey Road Retail team. This role involves supporting stock management and order tracking for both eCommerce and physical shop operations. Ideal candidates will have experience in buying or merchandising, strong Excel skills, and attention to detail. The position offers competitive benefits, including medical insurance, annual leave, and employee discounts.

Benefits

Group Personal Pension Scheme

Private Medical Insurance

25 paid days of annual leave

Interest Free Season Ticket Loan

Subsidised Gym Membership

Qualifications

• Experience in a buying, merchandising, or retail admin role.
• Strong Excel skills and confidence working with retail management systems.
• Exceptional attention to detail and organisational abilities.

Responsibilities

• Assist the Buying and Merchandising Manager with stock management and order processes.
• Perform weekly sales analysis and prepare reports for suppliers.
• Provide general administrative support for retail operations.

Skills

Organizational Skills

Analytical Skills

Excel Proficiency

Job description

Buying and Merchandise Assistant page is loaded

Buying and Merchandise Assistant

Apply locations Abbey Road, London posted on Posted 30+ Days Ago job requisition id UMG-20151

Music is Universal

It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email [e-mail].

The A Side: A Day in The Life

We are looking for a highly organized and detail-oriented Buying and Merchandising Admin Assistant to support the Buying and Merchandising Manager as well as the Supply Chain Manager at Abbey Road Retail. This role will involve assisting with stock management, order tracking, and sales analysis for both the physical shop and eCommerce operations.

The ideal candidate will have experience in a buying/merchandising role, with strong administrative skills and proficiency in retail management systems. This role requires a keen attention to detail, as well as the ability to manage both physical and eCommerce stock and order processes.

The B Side: Skills & Experience

Be Organised

• Work closely with theSupply Chain Manager and Merch/Buyerto determine units required for orders and maintain clear tracking for bothphysical shopandeCommerce.
• Review units required foreCommerce on a monthly basis to ensure alignment with sales demand and trends.
• Track incoming orders foreCommerce and physical shop inventory, confirming delivery dates with suppliers and following up on any outstanding units.
• Assist with the setup of new SKUs, ensuring proper categorisation for botheCommerce and in-store management in the system.
• Maintain oversight of stock levels acrossSpace Station, on-site stockrooms, and external suppliers (e.g., Bravado) for both thephysical shopandeCommerce.
• Keep accurate records forretailrelated consumables likeLabels, Tags, and Carrier Bagsrequired and maintain proper tracking.

Be Analytical

• Perform weekly analysis ofeCommerce sales, identifying trends and reporting key insights to the Buying and Merchandising team.
• Prepare and send monthly unit sales reports to all suppliers, ensuring accurate sales data foreCommerce and physical store inventory.
• Use sales data to forecast future demand for botheCommerce and in-store stock, helping inform buying decisions and stock replenishment.
• AnalyseeCommerce sales and stock data to suggest changes based on trends, improving stock management and sales performance.

Be Administrative

• Provide general administrative support to the Buyer/Merchandiser for bothphysical shopandeCommerce operations, ensuring efficient and organised processes.
• Maintain accurate and up-to-date records of orders, deliveries, and stock levels for both thephysical shopandeCommerce.
• Assist with ad-hoc administrative tasks as required by the Buying and Merchandising Manager and Supply Chain Manager for both channel

Person Specification

• Experience in a buying, merchandising, or retail admin role.
• Strong Excel skills and confidence working with retail management systems.
• Exceptional attention to detail and organisational abilities.
• A proactive, team-focused attitude with the ability to adapt to changing priorities.
• Interest in retail trends and a desire to contribute to an evolving and creative environment.
• Ability to work under pressure, meet deadlines, and manage multiple tasks for botheCommphysical stores.
• A proactive and adaptable approach to work, with a strong team ethos.

Bonus Tracks: Your Benefits

• Group Personal Pension Scheme (between 3% and 9%)
• Private Medical Insurance
• 25 paid days of annual leave
• Interest Free Season Ticket Loan
• Holiday Purchase scheme
• Dental and Travel Insurance options
• Cycle to Work Scheme
• Salary Sacrifice Cars
• Subsidised Gym Membership
• Employee Discounts (Reward Gateway)

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

Job Category:

Customer Service

About Us

We are Universal Music Group, the world’s leading music company. We are the home for music’s greatest artists, innovators and entrepreneurs.