What's in it for you
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special...
- After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
As we accelerate the transformation of our business to suit the changing needs of our customer, we need results-orientated colleagues that not only have a passion for our product, but a strong team working ethos, creativity and a healthy commercial aim to join us on our journey.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.
What you'll doYour key accountabilities will include:
- Product Set Up / Product Creation - Manage the product set up process across multiple brands to ensure that new products are ready to go live on time for launch. This will include overseeing the process across multiple systems including Netsuite & PDX/Step.
- Critical Path Management - Own and ensure the critical path is up to date at each stage of product creation process from system creation to products going live onsite.
- Product Go Live - Ownership of the newness tracking including investigating and resolving issues with product go-live, working across teams to identify and solve any blockers.
- Accounts - Work closely with the accounts team to resolve any buying related queries in a timely manner (e.g.: price discrepancies).
- Range Plan Management - Ensure the Range Plan data reflects the product range accurately and is populated efficiently to meet deadlines.
- Marketing / Samples - Request and organise samples for marketing and e-commerce photoshoots.
Who you areYour skills and experience will include:
- Microsoft Office Suite - Strong proficiency in Excel (including data analysis, formulas and pivot tables).
- Time & Expectation Management - Ability to work with line manager to prioritise workload effectively to meet deadlines.
- Attention to Detail - Strong attention to detail ensuring in all product information and inventory management information is accurate.
- Multitasking - Ability to handle various administrative tasks at once without compromising on quality.
- Product Knowledge - knowledge and understanding of product categories and trends in the Sportswear market.
- Retail Management Software - Experience with systems like SAP / Netsuite or similar for order processing and stock management would be beneficial.
- Product File Management - Experience in updating and maintaining product data (pricing, descriptions, prices) in databases would be beneficial.
- Process Coordination - Ability to manage work and stakeholders across different departments (e.g.: Buying & Merchandising, Marketing, Ops).
- Passion for sports!
Everyone's welcomeWe are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.