Butler / Senior Housekeeper

Marcilly Recruitment Ltd; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Butler / Senior Housekeeper for a prestigious UHNW family in Notting Hill. This live-in role requires extensive guest-facing experience and a keen eye for detail. The successful candidate will join a collaborative team, ensuring the smooth running of a busy household while providing exceptional hospitality. With a focus on long-term employment, this opportunity offers a supportive environment and the chance to work closely with a warm and personable family. If you are passionate about delivering high-quality service and thrive in a dynamic setting, this role is perfect for you.

Benefits

One bedroom flat for sole use

All utilities & bills paid

28 days holiday

Annual bonus

Qualifications

• Extensive guest facing experience in luxury hospitality or private households.
• Strong attention to detail and proactive approach to housekeeping tasks.

Responsibilities

• Provide hands-on housekeeping and maintain high standards.
• Meet and greet visitors, ensuring exceptional hospitality.
• Assist with events and coordinate duties with external staff.

Skills

Guest facing experience

Attention to detail

Housekeeping experience

Flexibility

Team player attitude

Discretion and trustworthiness

Professional presentation

Job description

Butler / Senior Housekeeper Job Description

Marcilly Recruitment’s client, an UHNW family in Notting Hill, is seeking an experienced Butler / Senior Housekeeper who must have extensive guest facing experience. This role will be part of a lovely, fully staffed household with great employers and a collaborative and welcoming team. The Butler / Senior Housekeeper will be provided with their own one bedroom flat for exclusive use within a five to ten minute walk of the principal's. Therefore, it is classed as a live-in role.

It is a very busy household with lots of visitors for both work and social, so this is a newly created role to meet and greet visitors and offer them exceptional levels of hospitality. You will then also work with the rest of the housekeeping team to ensure the smooth running of the household.

This is working five days a week on a rota system. You will always get two consecutive days off in a row, but you won't always know this until a week in advance. The weekend work will be shared between the two other live-in staff. The family like to entertain so the successful Butler / Senior Housekeeper will be on hand to help ensure events run smoothly and working with any external staff to manage and coordinate duties.

The family would like to see longevity with the successful Butler / Senior Housekeeper’s CV. They have amazing staff retention rates and value long-term employees. UHNW household experience is essential. The Butler / Senior Housekeeper must have prior experience as a housekeeper either in private households, luxury hospitality or superyachts.

Salary: £45K - £60K depending on experience

Hours: 08:00 – 20:00 with breaks in the day

Benefits: one bedroom flat for sole use + all utilities & bills paid for; 28 days holiday; annual bonus

Start date: happy to wait a notice period

Location: Notting Hill

Exceptionally high standards are essential for this role and good attention to detail. It is a fairly relaxed / semi-formal household with a good team environment, so it is non-hierarchical. The UHNW client is seeking a Butler / Senior Housekeeper who will muck in and act as a team player.

The ideal Butler / Senior Housekeeper will have some experience with silver service / butler type duties.

Butler / Senior Housekeeper key requirements:

• Previous experience in a guest facing role, whether that be working as a Butler in luxury hospitality or a private household
• Attention to detail and proactive.
• Housekeeping experience.
• Must be flexible to the job at hand, mucking in across the household.
• Hands-on with a great energy and team-player attitude.
• Must be discreet and trustworthy, and help maintain these qualities throughout the team.
• Must be well presented and maintain a professional manner at all times.

Butler / Senior Housekeeper duties include:

• Hands-on housekeeping – cleaning, laundry and ironing to the highest standards.
• Meeting and greeting household visitors.
• Training, onboarding and mentoring of other housekeepers.
• Making drinks and refreshments or working closely with the chef to do so.
• Silver service.
• Keeping a keen eye on the household and any maintenance required.
• Wardrobe management and care of fine garments, shoes and handbags – organising any specialist cleaning.
• Preparing the house for any guests and catering for their needs to ensure they have an enjoyable stay.
• Organising deep cleaning of the property at the appropriate times.
• Plant & flower care – keeping fresh supplies.
• Maintaining fine furniture, caring for antiques, artwork, specialist high end surfaces and glassware.
• Assisting with events, setting, serving and clearing the table when needed.
• Working with the Private PA to ensure the house runs like clockwork.

Interviewing ASAP.

References required.

They are definitely looking for a high-quality candidate who will stay long-term, and in return you will be well looked after by the family who are super personable and warm. We have placed multiple staff with them over the years, all of whom speak highly of the family.

Marcilly Recruitment is a London and Dubai based recruitment firm specialising in business support and private household recruitment across Europe and the Middle East.

Unfortunately, due to the sheer volume of applications we receive, we are unable to respond to each candidate individually. If you have not heard from Marcilly Recruitment within five working days, sadly your application has been unsuccessful.