Bussiness Development Manager, EKA

TN United Kingdom; Manchester; Hybrid; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Business Development Manager to enhance customer experience and drive growth across a portfolio of key accounts. This hybrid role involves collaborating with internal and external stakeholders to maximize profitability and develop innovative solutions. The ideal candidate will possess a strong background in sales processes and supply chain logistics, along with the ability to create compelling value propositions. Join this dynamic team and contribute to the success of iconic brands in a collaborative and fast-paced environment.

Qualifications

• Strong knowledge of sales processes and CRM tools.
• Experience in solution selling and exceeding targets.

Responsibilities

• Manage customer relationships and develop action plans.
• Identify new service opportunities and coordinate tenders.
• Monitor performance metrics and address issues.

Skills

Sales Processes

CRM Tools

Solution Selling

Supply Chain Logistics

Value Propositions

Education

Bachelor's in Business Administration/Management

Job description

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Business Development Manager, EKA, Manchester

Client: Brambles

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: d9dea8f19cde

Job Views: 16

Posted: 07.05.2025

Expiry Date: 21.06.2025

Job Description:

Position Purpose

• The purpose of the European Key Accounts (EKA) Team is to enable the most iconic brands to seamlessly connect to people in the most sustainable way, providing such compelling value as for CHEP to be identified as an essential Partner of the Best Performing Supply Chains.
• This position will be the partner to the European Key Account Director, to maintain an exceptional European customer experience through the management of the account health, negation process, retention strategy, and growth opportunities.

Scope

• Portfolio of EKA customers within EMENA: US$ > 50M revenue with business in +20 countries.

Major/Key Accountabilities

• Interact with all key stakeholders internally and externally to ensure visibility, increase potential business, and ensure account profitability.
• Develop and manage the customer JBP, including detailed action plans and tracking.
• Identify and develop new service and product opportunities at the customer.
• Coordinate customer tenders and support local markets in managing growth opportunities.
• Share best practices within the customer organization and EKA community.
• Coordinate NPS surveys and translate feedback into action plans.
• Build and maintain an European-wide network internally and externally.
• Ensure compliance with company policies and legislation.
• Work independently across broad environments and under time pressure.
• Manage activity tracking, reporting, and coordinate EKAM activities.
• Support meetings, presentations, and credit management activities.
• Monitor European performance metrics and address potential issues.

Skills and Knowledge

• Strong knowledge of sales processes, methodologies, and CRM tools.
• Experience in solution selling, exceeding targets, and within supply chain logistics preferred.
• Ability to develop value propositions and positive business outcomes.

Languages

Essential: Fluent English; Desirable: EU language fluency.

Preferred Education

Bachelor's in Business Administration/Management.

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, committed to diversity and fair treatment of all individuals.