Business Unit Head Food Service

Rich Products Corporation; Andover; On-site; GBP 70,000 - 100,000; Full time

Job summary

Rich Products Corporation seeks a Business Unit Head for its Food Service division in Andover, tasked with leading growth strategies and overseeing market execution. The successful candidate will drive sales and profitability while ensuring customer satisfaction and talent development in a dynamic environment.

Benefits

Competitive compensation

Paid time off

Parental leave

Family planning support

Volunteering & community impact opportunities

Holiday gatherings and in-house taste tests

Qualifications

• Expertise in interpersonal and relationship management.
• Ability to develop complex business plans, including capital and ROI models.
• Reputation in the grocery industry for customer-focused delivery.

Responsibilities

• Lead the Food Service Distributors channel across the UK and internationally.
• Create and implement go-to-market strategies across all Food Service customers.
• Build and maintain a trusted partnership strategy that addresses customer needs.

Skills

Interpersonal management

Stakeholder management

Commercial management

Leadership

Job description

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Business Unit Head Food Service

Location: Andover, GB, SP11 8EZ

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers, and specialty toppings, our products are used in homes, restaurants, and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s—Infinite Possibilities. One Family.

Lead the Food Service Distributors channel across the UK and internationally, depending on contract nature. This role has P&L accountability for all production competencies of Rich products, including those available from other markets, across customer brands and branded business. Responsible for delivering sales and profit KPIs and market share. Oversee market strategy, commercial decisions, and overall delivery of the business unit, ensuring the right approach across channels.

1. Design, execute, and deliver the UK strategy for growth across the UK food service network (internationally if required), including creating new routes to market and delivery for our portfolio across Bakery, TCCS, Pizza.
2. Support growth opportunities in Food Service, working with the BU Head F’real to build and deliver the right commercial approach.
3. Create and implement go-to-market strategies across all Food Service customers to achieve AOP targets.
4. Develop customer and market insights with the cross-functional team to inform short and long-term strategies aligned with customer AOPs.
5. Generate leads and targets in partnership with the Customer Development Manager to acquire and develop customers to meet AOP goals.
6. Lead the cross-functional business team to deliver outcomes, building a high-performing team.
7. Establish a multi-level contact strategy across customers to ensure full portfolio delivery.
8. Understand competitors thoroughly and develop counter-strategies.
9. Build and maintain a trusted partnership strategy that addresses customer needs and delivers value for Rich’s.
10. Position as the market’s best custodian of our total portfolio.

Knowledge/Skills/Experience

Critical

• Expertise in interpersonal and relationship management.
• Leadership in customer insight and action to deliver ROI.
• Ability to develop complex business plans, including capital and ROI models.
• Capability to generate market insights and translate into actionable strategies.
• Reputation in the grocery industry for customer-focused delivery and clear commercial planning.
• Stakeholder management at all levels.
• Expertise in commercial management, JBP, and business development.
• Ability to operate efficiently in a fast-paced environment.

Desirable

• Extensive industry contacts and network.
• Experience managing complex capital ROI projects.
• Deep knowledge of the food industry.
• Leadership in JBP development and transformational change.
• Customer-centric approach with a clear understanding of customer needs and growth plans.

Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations are available upon request for all candidates during the selection process.

BRINGING YOUR BEST SELF TO WORK

As a family-owned company, caring for our associates—their whole selves—is a top priority. We provide benefits and tools to support work-life balance:

• Competitive compensation
• Paid time off
• Parental leave
• Family planning support
• Associate resource groups
• Volunteering & community impact opportunities
• Holiday gatherings and in-house taste tests (as a food company!)

It’s part of how we support our family of associates. Because in the company of family, all things are possible.