Business travel consultant - Out of hours

CM recruitment; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player is seeking Business Travel Consultants for an exciting out-of-hours role. This position involves providing exceptional customer service and expert travel advice while working from home. You'll be responsible for managing client inquiries, booking travel arrangements, and ensuring the highest standards of service. With shifts ranging from evenings to overnight, this role offers flexibility and the opportunity to be part of a brand new team. If you're passionate about travel and customer service, this is the perfect opportunity to join a lovely travel management company and make a significant impact.

Qualifications

• Experience in business travel consultancy, preferably out of hours.
• Proficient in using Sabre for booking and fare calculations.

Responsibilities

• Answer calls and emails from clients efficiently and professionally.
• Issue and re-issue international and domestic airfares using Sabre.

Skills

Out of Hours Experience

Sabre

Microsoft Outlook

Microsoft Word

Microsoft Excel

Geographical Knowledge

Job description

Business Travel Consultants - Out of Hours required for this global TMC. The role is home-based, and they are looking for Out of Hours business travel consultant experience with Sabre. Salary up to 40k plus benefits. Shifts ranging from 6pm to midnight Monday to Friday, 8pm to 2am Saturday, plus overnight shifts generally from midnight to 8am.

Business Travel Consultants - Out of Hours Duties

1. Working out of hours, answering calls and emails from clients in a polite, efficient, and professional manner.
2. Offering expert advice in all aspects of travel.
3. Maintain the outstanding level of customer service provided by the ‘day’ team.
4. Work as part of an efficient team, communicating effectively both internally and externally.
5. To issue, re-issue and perform re-calculations of international and domestic airfares using Sabre.
6. Sourcing the best and most cost-effective worldwide routes, booking all flights, rail, hotel, and all ground products.

Business Travel Out of Hours Consultants Skills Required:

1. Previous Out of hours experience ideally but certainly not essential.
2. Knowledgeable on Sabre.
3. Knowledge of Microsoft products, including Outlook, Word, and Excel.
4. Possess good geographical and product knowledge of destinations and airlines.
5. On the pulse with world events and likely travel implications.

Additional Information:

1. They are looking for 2 people.
2. Brand new team, working for a lovely TMC.

If you are interested in the above role, please apply online or send your CV to [e-mail] quoting DT59592.