Business Travel Consultant

Travel Trade Recruitment Limited; London; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading travel management company in London is seeking a Business Travel Consultant with expertise in GDS Amadeus. The role involves managing complex travel itineraries and providing high-quality customer service. Candidates should possess strong interpersonal skills and a drive to solve problems. The position offers a competitive salary ranging from £32,000 to £38,000 based on experience, and is office-based.

Qualifications

• Proficiency on a major GDS system preferably Amadeus.
• Excellent fares knowledge including manual fare construction.
• Competency in all ticketing processes including re-issues and refunds.

Responsibilities

• Deal with enquiries including complex itineraries received by phone or email.
• Provide solutions and advice to clients in a professional manner.
• Ensure all company and traveller profiles are up to date.

Skills

Proficiency on a major GDS system preferably Amadeus

Excellent fares knowledge

Competency in all ticketing processes

Knowledge of international travel products

Strong interpersonal skills

Job description

Are you an expert in using GDS Amadeus?

Do you have experience as a Business Travel Consultant?

We are currently recruiting for a Business Travel Consultant to join a Travel Management Company in the City of London. Our client is looking for an individual who has great knowledge of using GDS Amadeus to join their growing team and offering a competitive starting salary.

DUTIES:

Deal with enquiries including complex itineraries received by phone or email from start to finish including flights, accommodation, car hire, rail and ancillaries.
Offer the best solution for each customer whilst optimizing profit opportunities.
Provide quotes, book, issue tickets and reissue tickets for all fares worldwide (including published fares, nett fares, CAT35 fare, route deals), as well as refunds using Amadeus GDS.
Manage queues and issue tickets prior to deadline, as well as handle schedule changes from airlines and amend itineraries according to clients' changes.
Provide solutions and advice to clients in an efficient and professional manner delivering a premium quality, ruthlessly efficient service experience that is both consistent and reliable and aligned to the attributes of the Company brand.
Ensure all company and traveller profiles, policy and quality control scripts are up to date.

EXPERIENCE REQUIRED:

Proficiency on a major GDS system preferably Amadeus
Excellent fares knowledge including manual fare construction
Competency in all ticketing processes including re-issues, revalidations and refunds
Knowledge of international travel products, geography and current affairs
Knowledge of ancillary services
Good written English with the ability to write professionally to customers
Strong interpersonal skills with the desire and ability to develop others
A drive to solve problems for customers and team members
A high level of professionalism and flexibility and a strong work ethic

THE PACKAGE:

Salary - £32,000 - £38,000 (depending on experience)
Office based

INTERESTED?

Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details

Job Info

Job Title:

Business Travel Consultant

Company:

Location:

Posted:

Jul 28th 2025

Closes:

Aug 28th 2025

Sector:

Other

Contract:

Permanent

Hours:

Full Time

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