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Business Travel Consultant

Travel Trade Recruitment

Leeds

On-site

GBP 25,000 - 45,000

Full time

Today
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Job summary

An established industry player is seeking a Business Travel Consultant to join their dynamic Leeds office. This role offers the chance to build client relationships while managing group flight accounts and ensuring exceptional customer service. With a focus on using SABRE GDS, you'll handle a variety of travel requests, from ticketing to logistics management, all in a fast-paced environment. The company offers competitive salaries, great working hours, and opportunities for career progression. If you're ready to take your business travel expertise to the next level, this is the perfect opportunity for you.

Benefits

Competitive Salary
Career Progression
Office Hours
No Weekends

Qualifications

  • Strong knowledge in GDS systems for booking long haul and multi-stop itineraries.
  • Experience in ticketing, refunds, and customer care is desired.

Responsibilities

  • Manage group flight accounts and respond to flight inquiries using Sabre GDS.
  • Ensure high-level group travel events are executed efficiently and accurately.
  • Assist operations and sales teams with flight requests and travel arrangements.

Skills

SABRE GDS
Customer Service
Attention to Detail
Proactive Management
Group Travel Management
Ticketing
Post-Reservation Customer Care

Tools

Galileo
Internal Company Systems

Job description

Calling all SABRE trained experienced Business Travel Consultants!!! Are you tired of the constant transactional phone services? Do you want to be able to build relationships with your clients as well as develop your own skills in business travel? Our client is a well-established travel company who is looking for someone able to use their own initiative and a great team player to join as a Business Travel Consultant within their Leeds based office. Working on multiple accounts, you'll be used to delivering 1st class customer service with strong GDS knowledge and looking after all the client's needs from beginning to end. It's a fast paced environment so a knack for managing priorities is needed, but in return, you will be getting an excellent salary, plus a fabulous benefit package!

JOB DESCRIPTION:
  1. Managing own group flight accounts
  2. Responding to flight enquiries and quoting fares by using Sabre GDS or other related airline systems and websites
  3. Managing own workload, attention to detail, being proactive and responsible for high level group travel events with large passenger numbers
  4. Confirming Sabre GDS and airline group reservations along with ad-hoc flights and aircraft charters
  5. Ticket issue for groups and ad hoc flights
  6. General GDS management: Flight amends, exchanges, refunds, hotel bookings, and advanced passenger information
  7. Administration of all bookings including confirmations, contracts, flight summaries (internal doc), budgets, manifests, contingencies, financials and reconciliation as company processes
  8. Process bookings using internal company systems and best practice policies
  9. Working within the flight department assisting Logistics Manager, operations and sales team regarding all flight requests, quotes, upgrades and deviations
  10. Full group flight management of client's events and adhering to deadlines
  11. Travel management of live events to include flights, rail and any other means.
  12. Regular meetings with operations team and suppliers
  13. Out of hours flight assistance cover required and travel may be necessary
  14. Flexible hours, we work worldwide and with many time zones
  15. Manage smaller groups, client holidays and VIP trips (golf trips or similar incentives) to include ground arrangements (hotels, meals, activities, transfers, financials) liaising with DMCs and handling all travel arrangements.
  16. Assist the operations and sales team when necessary, with new proposals, venue find, delegate management.
EXPERIENCE REQUIRED:

A strong knowledge in native GDS systems booking long haul and multi stop itineraries, rail and hotels (not point and click systems). The client is ideally looking for Sabre experience, but happy to cross train from a Galileo background. Experience in ticketing, refunds and post-reservation customer care is desired.

THE PACKAGE:
  • The successful candidate will earn a competitive salary (depending on Business travel Experience) along with company benefits and career progression to management roles or other sectors in the company.
  • Great hours; Monday - Friday, office hours and no weekends
  • Established and growing travel company!
INTERESTED?

To apply for this exciting opportunity, Business Travel Consultant in Leeds, please call Gemma at 01619236120 or email your CV to gemma@traveltraderecruitment.co.uk. Alternatively click 'Apply Now' below and follow our easy to view instructions below.

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