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Business Travel Consultant

Inntel

Feering

On-site

GBP 25,000

Full time

30+ days ago

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Job summary

Ein etabliertes Unternehmen im Bereich Reisen und Veranstaltungen sucht einen engagierten Mitarbeiter, der einen hervorragenden Buchungsservice bietet. In dieser aufregenden Rolle sind Sie für die effiziente Buchung von Unterkünften und Reisearrangements verantwortlich, wobei Sie stets die besten Optionen für die Kunden im Blick haben. Sie werden Teil eines Teams, das die individuelle Entwicklung und das Wohlbefinden seiner Mitarbeiter schätzt. Mit einem klaren Fokus auf Kundenservice und einer positiven Einstellung sind Sie der Schlüssel zu einem unvergesslichen Erlebnis für die Kunden. Wenn Sie eine Leidenschaft für die Reise- und Gastgewerbebranche haben, freuen wir uns auf Ihre Bewerbung!

Benefits

Flexible Arbeitszeiten
Arbeitgeberfinanzierter Gesundheitsplan
Großzügiger Jahresurlaub
Zusätzliche Freizeit für Freiwilligenarbeit
Berufliche Schulungen und Entwicklung
Mitarbeiterhilfeprogramm
Mentale Gesundheitsschulungen
Regelmäßige soziale Veranstaltungen

Qualifications

  • Exzellente telefonische Kommunikationsfähigkeiten und Kundenservice.
  • Schnelle Auffassungsgabe und hohe Detailgenauigkeit.

Responsibilities

  • Bereitstellung eines innovativen Hotel- und Reisebuchungsdienstes.
  • Erstellung attraktiver und wirtschaftlich tragfähiger Angebote für Kunden.

Skills

Kundenservice
Microsoft Office
Detailorientierung

Tools

Sabre

Job description

Job Advert

Inntel has grown from a small family business to become the UK’s largest independent meetings and travel management company. We’ve been selecting venues, managing events and arranging business travel and accommodation for our clients for almost 40 years. But our culture has remained the same. We are a people-first company that prioritises the wellbeing of our teams above everything else.


We are an Equal Opportunities Employer and believe in hiring the best person for the job whoever they are, helping them thrive in their role and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please let us know.


Company Benefits
  • Flexible Working
  • Employer paid Health Cash Plan
  • Generous annual leave allowance, increasing with length of service
  • Extra time off to volunteer
  • Lifestyle savings through our partner Vivup
  • Salary sacrifice schemes
  • Interest-free loans
  • Professional training and development through the Skills Council and apprenticeship programme
  • Employee assistance programme
  • Mental health training for all employees
  • Reward and recognition schemes
  • Menopause policy in place
  • Regular social events

The main objective of the role is to deliver an innovative and efficient hotel and travel booking service to our clients including accommodation, low cost airline bookings, rail, car hire and ancillary services. You will be expected to find the best options for our clients and produce an attractive and commercially viable proposal. Once the client has made their choice, to book the required service in the relevant booking system and to confirm and finalise the booking.


What We’re Looking For

Have you got an excellent telephone manner and thrive on delivering exceptional customer service? Do you enjoy following set processes, but also know when to use your own initiative? Are you a quick learner with an exceptional eye for detail and an energetic, positive and enthusiastic approach?

We’re looking for a new team member to deliver a fantastic accommodation and travel booking service to our clients. If the above sounds like you then we look forward to hearing from you.


Must Haves
  • Good knowledge of Microsoft Office – especially Word, Excel and PowerPoint
  • A keen interest in the travel & hospitality industries

Nice to Have
  • Sabre Trained (it’s a bonus but not a necessity!)
  • 1-2 years industry experience

Hours Of Work

Hours of work will be 40 hours a week Monday – Friday, with one Saturday and 2 Emergency Assistance Service Shifts (night-time on call cover) per month required once fully trained.


Ready to apply? Please submit your CV highlighting any relevant experience to be considered for this position.


We look forward to hearing from you!


Department

Business Travel


Contract type

Permanent


Hours

40 hours


Salary

24,960

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