Business Travel Consultant

CM recruitment; England; Hybrid; GBP 29,000 - 31,000; Full time

Job summary

A leading travel company in the UK is looking for an experienced Business Travel Consultant to manage a prestigious account. This role involves using your GDS expertise to provide excellent customer service and manage travel arrangements with a focus on flights. The company offers a competitive salary between £29k to £31k along with hybrid working options. Applicants can apply via email or online.

Qualifications

• MUST have GDS expertise.
• Excellent fares and reissues knowledge.
• Knowledge of ticketing is advantageous.

Responsibilities

• Build and maintain excellent relationships with clients and suppliers.
• Make reservations using the GDS, ensuring accuracy.
• Deal with customer questions and issues efficiently.

Skills

GDS expertise

Outstanding organisational and customer service skills

Excellent communication & relationship management skills

Experience in business/groups/leisure travel role

Tools

Sabre

Amadeus

Galileo

Job description

Business Travel Consultant
This exceptional travel company have an opportunity for an experienced Business Travel Consultant to join them to work on one of their key prestigious accounts. In this role, you will be using your travel & flights expertise and exquisite customer service to respond to client enquiries to book a variety of travel arrangements, with a focus on flights.

This is an amazing opportunity to join this fast-paced and innovative travel company with a competitive salary. Hybrid working is available, circa 3 days in the office.

Business Travel Consultant - Role & Responsibilities:

• Build and maintain excellent relationships with both clients and suppliers - providing a bespoke tailor-made, efficient end-to-end service.
• Liaise with clients to provide flight costs & information
• Make reservations using the GDS, ensuring all information is accurate and all additional seating / baggage etc requirements have been made.
• Apply appropriate fares and issue tickets and documents within the specified time frame, including re-issuing and refunding where appropriate.
• Ensure concise and accurate pricing using fare sheets.
• Deal with customer questions and issues arising, ensuring a timely response and satisfactory outcome.
• Ensure timely issuing of invoices and responses to accounts team for ticketing / ADMS & invoicing queries.

Business Travel Consultant- Skills & Experience Required:

• Experience in a business / groups / or leisure travel role (MUST have GDS expertise)
• Excellent fares and reissues knowledge
• GDS proficiency (Sabre / Amadeus or Galileo)
• Outstanding organisational and customer service skills
• Knowledge of ticketing would be advantageous although not essential.
• Excellent communication & relationship management skills.
• Highly motivated with ability to thrive in a busy environment

Business Travel Consultant- Key Benefits:

• Salary according to experience (circa £29k to £31k) with bonuses
• Monday to Friday - 9 to 5.30
• Hybrid working circa 3 days office based.
• Fantastic opportunity to join this market leading prestigious travel company.

To apply for the role of Business Travel Consultant, please apply online or email your CV to [e-mail].