Business Travel Consultant

JR United Kingdom; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading travel management company based in Kent is seeking a Corporate Travel Consultant to join their team. The role involves booking domestic and international flights, managing customer inquiries, and maintaining knowledge of travel regulations. Ideal candidates will have experience in travel agencies and proficiency in GDS systems, with opportunities for flexible working hours and increasing leave based on service length.

Benefits

Competitive salary based on experience

Monday – Friday working hours

Flexibility to work from home

Increasing annual leave allowance

Qualifications

• 1–2 years of experience in a travel agency or tour operator.
• Proficiency in a GDS system.
• Strong verbal and written communication skills.

Responsibilities

• Respond to customer enquiries via phone, email, and live chat.
• Make domestic and international flight bookings using GDS.
• Handle changes, cancellations, and special requests efficiently.

Skills

Communication

Customer-focused

Problem Solving

Detail-oriented

Organization

Multitasking

Education

Certificate or diploma in Travel and Tourism

Tools

GDS (e.g., Amadeus, Sabre, Travelport)

Booking platforms

Job description

Social network you want to login/join with:

Are you an experience Business Travel Consultant or work in Leisure Travel and looking to step into the corporate world? Do you have experience using a GDS system? We have the role for you!

We are working within an Independent ‘Kent based’ Travel Management company, who are looking for a Corporate Travel Consultant to join their close-knit team!

Key Responsibilities: Consultant

• Respond to customer enquiries via phone, email, and live chat in a professional and timely manner.
• Make domestic and international flight booking using GDS
• Book hotels, transfers and other ancillary items
• Accurately input reservations into booking systems and manage all related documentation.
• Handle changes, cancellations, and special requests efficiently.
• Maintain up-to-date knowledge of travel regulations, airline policie

Requirements:

• 1–2 years of experience in a travel agency, tour operator, or related reservations
• Proficiency in a GDS (e.g., Amadeus, Sabre, Travelport) or experience with booking platforms.
• Strong verbal and written communication skills.
• Customer-focused with excellent problem-solving abilities.
• Detail-oriented, organized, and able to multitask in a fast-paced environment.
• Certificate or diploma in Travel and Tourism (desirable)
• Personal passion for travel and knowledge of global destinations

The package:

• Competitive salary based on experience
• Monday – Friday working hours
• Flexibility to work from home
• Increasing annual leave allowance relating to length of service