Business Technology Analyst

The Alliance; Chippenham; On-site; GBP 45,000 - 60,000; Full time

Job summary

A dynamic consumer healthcare organization in Chippenham is seeking an Automation Specialist to improve logistics and support core business systems. The ideal candidate will design and implement automation solutions while maintaining strong relationships across the business. This role offers a competitive salary, generous holiday allowances, and a supportive, growth-oriented culture.

Benefits

Competitive salary and discretionary bonus

25 days holiday per annum

Pension contributions up to 10%

Health cash plan and private medical cover

Qualifications

• Strong understanding of workflow automation and integration tools.
• Experience supporting or delivering solutions on core business technology.
• Experience capturing technical requirements or writing functional specifications.

Responsibilities

• Design and support process automation solutions across core business technology platforms.
• Review process documentation and advise on technical feasibility.
• Maintain live automation solutions by resolving issues and implementing enhancements.

Skills

Process automation principles

Business understanding

Workflow automation tools

Cross-functional stakeholder engagement

Technical expertise in systems

Tools

Azure Logic Apps

Azure Data Factory

Power Platform

Job description

Play a key role in delivering and supporting automation across core business systems and platforms. Focus on proposing, configuring, and maintaining automation solutions that improve efficiency, reduce manual effort, and support business needs.

Provide technical expertise across a range of systems and low-code platforms, including ERP, EPM, HRIS, legal and regulatory systems, and workflow and integration technologies.

What you will be doing

1. Contribute to the definition, selection, and implementation of systems, workflow automation, and data integration platforms and tools.
2. Design, configure, and support process automation solutions across core business technology platforms, including ERP, EPM, HRIS, legal and regulatory systems, workflow automation tools, and data integration technologies.
3. Review process documentation and business requirements, advising on technical feasibility, identifying optimization opportunities, and shaping automation specifications.
4. Provide technical input and coordination throughout the delivery lifecycle, including system upgrades, test planning, release readiness, and change control, ensuring quality assurance and minimal disruption to operations.
5. Maintain and improve live automation solutions by resolving issues, identifying root causes, and implementing enhancements based on usage patterns, performance insights, and user feedback.
6. Maintain good relationships with key business stakeholders, supporting the delivery roadmap and ensuring timely delivery to quality standards.
7. Collaborate with the Centre of Excellence team to ensure consistent, high-quality delivery of automation solutions.
8. Ensure quality documentation of designs, configurations, and processes for ongoing support and knowledge transfer.
9. Maintain good vendor relationships to support critical technologies.
10. Provide input to the roadmap by identifying issues and suggesting improvements based on delivery experience.
11. Stay updated on technology, regulation, and process trends relevant to the Centre of Excellence services scope.
12. Job split: 70% Systems lifecycle management, 30% Stakeholder & vendor management.
13. Have a good understanding of process automation principles and lifecycle.
14. Possess strong business understanding, ideally within finance, HR, or regulatory environments.
15. Have a strong understanding of workflow automation and integration tools (e.g., Azure Logic Apps, Azure Data Factory, Power Platform).
16. Experience supporting or delivering solutions on core business technology.
17. Experience with workflow automation and/or integration platforms.
18. Familiarity with core business systems (e.g., ERP, HRIS, EPM) is advantageous.
19. Experience supporting live solutions and across the delivery lifecycle.
20. Experience capturing technical requirements or writing functional specifications.
21. Experience maintaining solution documentation is advantageous.
22. Experience engaging with cross-functional stakeholders and understanding business processes is advantageous.
23. Experience with low-code/no-code platforms is advantageous.

Are you ready to be part of something extraordinary? At Alliance, we're a dynamic, science-led consumer healthcare organization specializing in advanced skincare solutions and VMS. Backed by innovation and driven by purpose, we're on an exciting journey of transformation and growth—expanding our reach, enhancing our brands, and bringing cutting-edge products to more consumers worldwide.

As we evolve, we're looking for passionate, curious, and driven individuals to join us. If you're excited to shape the future of health and wellness in a fast-paced, entrepreneurial environment—this is your moment.

At Alliance, you'll be part of a purpose-driven business that empowers people. We offer a supportive, collaborative culture with opportunities for career growth. Our benefits include:

• Competitive salary and discretionary bonus.
• 25 days holiday per annum + one celebration day + one volunteering day + 8 bank holidays (pro-rata).
• Option to buy an additional 10 days holiday per annum.
• Pension contributions up to 10%.
• Life assurance: 4x basic salary.
• Health cash plan and private medical cover.
• Eye care assistance, free annual flu vaccine, employee assistance program, cycle scheme, electric vehicle scheme, agile working, and family-friendly policies.
• Global employee recognition and referral schemes.

If you're eager to make a difference and be part of something exciting, we'd love to hear from you.