Business Systems Support Administrator

Rydon; United Kingdom; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

33 days holiday

Training & coaching

Employee discount

Company pension

Employee Assistance Programme

Wellbeing programme

Flexible benefits

Job summary

Rydon seeks a Systems Support Administrator in Dartford to maintain core business systems and support a busy Maintenance Division. Hybrid working allows some home-based duties while the role is based at the Dartford office.

You will manage user accounts, assist with system issues, and generate management reports. The ideal candidate has strong admin skills, excellent Excel abilities, and solid data-processing experience, with a focus on clear communication.

Qualifications

• Strong administration skills.
• Excellent Excel skills.
• Experience with data processing.
• Strong interpersonal and written/verbal communication.

Responsibilities

• Handle day-to-day requests such as setting up new users and permissions.
• Assist business users facing system issues with business applications.
• Create management reports and provide data-driven insights.
• Carry out general administration tasks to support the systems team.

Skills

Administration

Excel

Data processing

Interpersonal skills

Customer service

Tools

Planet FM

DRS

Job description

Overview

We are currently seeking a Systems Support Administrator to join our Dartford based team in a role designed to ensure that our business information systems are maintained accurately to allow the smooth operation of our busy Maintenance Division. Our systems support team supports numerous office locations and this role is based at our office in Dartford, Kent. We do however operate a 'hybrid working' culture, and this means that some home working is possible.

Rydon has established a strong reputation for the quality within our maintenance sector, helping to improve communities and facilities for the benefit of current and future generations. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. We undertake repairs from plumbing, electrical, carpentry, painting/decorating and much more.

Watch our careers video for more information about working at Rydon:

Job Purpose

Working within our System Support team you will take responsibility for managing the administration of a number of our core business systems. These include: Planet FM (our core facilities management software package), DRS (software that allows us to schedule maintenance operatives to attend repair jobs and software that manages the handheld computers used by our maintenance operatives).

Working as part of a small team, you will be responsible for day to day requests such as setting up new users, assisting business users who are experiencing problems with the use of our business systems, creating management reports and general administration (such as changing permissions).

What we can offer you;

• A competitive starting salary
• 33 days holiday (including Bank holidays) with the ability to increase your annual leave
• Full training, ongoing coaching and support
• Employee discount scheme saving you money on products/services
• Company pension
• Access to an Employee Assistance and Wellbeing Programme
• Flexible benefits for you to choose from including cash health plan and more

This is a great opportunity for a candidate with strong administration skills who enjoys interacting with people. The opportunity is offered on a full time permanent basis and the working hours are Monday to Friday 8.30am to 5pm.

Experience Required

The ideal candidate will have strong administration skills and a keen interest in business systems/applications. You will also have excellent Excel skills and previous experience of data processing.

Above all you will have strong interpersonal skills and able to communicate well with people on the phone, as well as in writing.

Additional Information

As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.

Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.