Business Systems Support Administrator

Rydon Group Holdings Ltd; Greenhithe; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

33 days holiday (including Bank hols)

Full training

Employee discount scheme

Company pension

Wellbeing programme

Flexible benefits

Job summary

Rydon Group Holdings Ltd is seeking a Systems Support Administrator to join the Dartford-based team. The role ensures maintenance of essential business information systems to support the busy Maintenance Division. Based in Dartford, Kent, we operate a hybrid working culture with some home working.

The successful candidate will manage core systems, generate reports, and provide user support. The ideal candidate will have strong administration skills, excellent Excel, and the ability to

Qualifications

• Strong administration skills and keen interest in business systems/applications.
• Excellent Excel skills and experience with data processing.
• Strong interpersonal skills and ability to communicate well with people on the phone and in writing.

Responsibilities

• Set up new users and assist business users with system issues.
• Create management reports and perform general administration (e.g., changing permissions).
• Handle day-to-day system requests as part of a small team.

Skills

Administration

Excel

Data processing

Interpersonal skills

Communication

Tools

Planet FM

DRS

Job description

We are currently seeking a Systems Support Administrator to join our Dartford based team in a role designed to ensure that our business information systems are maintained accurately to allow the smooth operation of our busy Maintenance Division. Our systems support team supports numerous office locations and this role is based at our office in Dartford, Kent. We do however operate a hybrid working culture, and this means that some home working is possible.

Rydon has established a strong reputation for the quality within our maintenance sector, helping to improve communities and facilities for the benefit of current and future generations. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. We undertake repairs from plumbing, electrical, carpentry, painting/decorating and much more.

Job Purpose

Working within our System Support team you will take responsibility for managing the administration of a number of our core business systems. These include: Planet FM (our core facilities management software package), DRS (software that allows us to schedule maintenance operatives to attend repair jobs and software that manages the handheld computers used by our maintenance operatives).

Working as part of a small team, you will be responsible for day to day requests such as setting up new users, assisting business users who are experiencing problems with the use of our business systems, creating management reports and general administration (such as changing permissions).

What we can offer you;

• A competitive starting salary
• 33 days holiday (including Bank holidays) with the ability to increase your annual leave
• Full training, ongoing coaching and support
• Employee discount scheme saving you money on products/services
• Company pension
• Access to an Employee Assistance and Wellbeing Programme
• Flexible benefits for you to choose from including cash health plan and more

This is a great opportunity for a candidate with strong administration skills who enjoys interacting with people. The opportunity is offered on a full time permanent basis and the working hours are Monday to Friday 8.30am to 5pm.

Experience Required

The ideal candidate will have strong administration skills and a keen interest in business systems/applications. You will also have excellent Excel skills and previous experience of data processing.

Above all you will have strong interpersonal skills and able to communicate well with people on the phone, as well as in writing.

Additional Information

As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.

Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.