Business Systems Product Manager

NRF United Kingdom; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global law firm in London seeks a Business Systems Product Manager to prioritize and manage the product backlog for its EMEA region initiatives. The ideal candidate will have strong stakeholder management skills and experience with product management. Responsibilities include understanding business needs and leading development processes. This role offers a collaborative environment with a focus on quality and innovation.

Benefits

Flexible work model

Health and wellbeing programs

Inclusive work environment

Qualifications

• Proven track record of delivering projects on time and to budget.
• Knowledge of project management methodologies.
• Committed to high-quality dashboards and product roadmaps.

Responsibilities

• Understand business needs and prioritize features.
• Manage product backlog for seamless releases.
• Guide all stages of development and agree on roles.

Skills

Ability to understand complex business problems

Experience with iManage and CRM products

Strong change management credentials

Exceptional stakeholder management skills

Proven Product Management experience

Excellent communication skills

Strong team leadership experience

Job description

Business Systems Product Manager page is loaded

Business Systems Product Manager

Apply locations London, United Kingdom time type Full time posted on Posted 5 Days Ago job requisition id R-2800

Practice Group / Department:

EMEA IT Applications

Job Description

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.

The Team

This is an exciting time for the firm as Norton Rose Fulbright is implementing a range of exciting innovation projects and enterprise products for the EMEA region.

The Role

As a Business Systems Product Owner in EMEA IT, you will be responsible for representing business needs and priorities, prioritising and managing the product backlog for our member countries and working with vendors to facilitate seamless releases to our user community.

Key Responsibilities

• Understand business and end-user needs; identify and prioritize features to be delivered to meet those needs.
• Set expectations with business stakeholders for delivery of new capabilities, features, and functionalities.
• Act as the voice of NRF to software suppliers especially in relation to prioritization of their product backlogs.
• Guide all stages of development, including user story development and sprint planning (only when necessary).
• Maintain awareness of vendor roadmaps to pre-empt potential impacts to NRF users.
• Direct and motivate the resources assigned to the Product Team.
• Plan, monitor and control projects with regard to time, cost, resources and the quality.
• Work within appropriate product governance structures to agree roles and responsibilities for deliverables.
• Work with development teams to create acceptance criteria and definitions of failures and done.
• Prepare project, stage and, if necessary exception plans in conjunction with project team and agree them with the project sponsor and the Programme Management Office (PMO).
• Follow the Norton Rose Fulbright change control process for managing changes to time, cost and scope.
• Take responsibility for overall progress and use of resources, and initiate corrective action where necessary.
• Report to the Project Board and PMO through status reports.
• Work with the Architecture team to maintain the internal roadmap for business systems.
• Prepare post implementation reports and undertake retrospectives for subsequent stages.
• Engage and coordinate suppliers.
• Facilitate technical and user focused workshops.
• Develop business case for new investments as appropriate.

Skills and Experience Required

• Ability to understand complex business problems and then identify and interpret business needs.
• Experience with iManage, Intapp and CRM products.
• Strong change management credentials.
• Exceptional stakeholder management and influencing skills, preferably in legal services, but will consider wider professional services.
• Proven Product Management experience with a track record of delivering projects on time, to budget and to agreed quality standards.
• Knowledge and experience of project management methodologies.
• Excellent communication and presentation skills, both orally and written.
• Strong experience in leading, managing and motivating teams.
• Committed to producing high-quality dashboards, product roadmaps and project plans.

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Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential.
Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusionhere .

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here .

Norton Rose Fulbright provides a full scope of legal services to the world’s preeminent corporations and financial institutions. Our global law firm has more than 3,000 lawyers advising clients across more than 50 locations worldwide, including Houston, New York, London, Toronto, Mexico City, Hong Kong, Sydney and Johannesburg, covering the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East.