Business Systems Operational Resilience Analyst
Location: London
Responsibilities and Main Duties
- Support the Bank’s Operational Resilience (OpRes) stance by managing the Operational Risk (OR) framework measures in line with the Risk Management Appetite statement.
- Ensure visibility over ORs using Risk Control Self-Assessment (RCSA), both quantitatively and qualitatively, in collaboration with OpRes.
- Continuously improve the Departmental Business Impact Analysis (BIA) with respective business areas, including risk assessments related to operational risks and risk appetite.
- Develop risk treatment plans to accept, avoid, transfer, or optimize risks within BIA and relevant OR documentation.
- Maintain the Map Over Process to support OpRes measures, based on identified ORs and BIAs.
- Determine Impact Tolerance Levels (ITOL) through OpRes dependencies mapping.
- Review and update the Important Business Services (IBS) and their references to ITOL.
- Identify additional measures to manage operational risk and OpRes outcomes.
- Update the OR and IBS reference registers.
- Ensure alignment of the 3 Lines of Defense (3LoD), including staff engagement and education.
- Provide the Operational Resilience MI Dashboard for governance and regulatory reporting.
- Coordinate across business areas, Operational Risk, and Bank Operations to support the Operational Resilience Framework and meet regulatory expectations.
- Guide the Vendor Management process, review third-party risk assessments, and maintain the Vendor Assessments register, including Impact Tolerances.
- Manage Vendor Risks, including contractual commitments.
- Maintain stress test playbooks and schedule forward scenario stress testing.
- Oversee Disaster Recovery and Business Continuity Plans, providing related dashboards for governance and regulation.
- Engage effectively with staff at all levels, demonstrating strong communication skills.
- Articulate details clearly and be persistent in discovery.
- Possess knowledge of Business Risks, Technology Risks (Infrastructure), and Business Continuity Management.
- Maintain a strong level of Business Acumen.
Conduct Rules for All Staff
- Act with integrity, respect, and trustworthiness.
- Perform duties with due skill, care, and diligence.
- Be open and cooperative with the Bank, FCA, PRA, and other regulators.
- Prioritize customer interests and treat customers fairly.
- Observe proper standards of market and business conduct.
- Comply with policies on Money Laundering detection and reporting, addressing any weaknesses promptly.
- Follow policies regarding Consumer Duty and Treating Customers Fairly to ensure good customer outcomes.
Application Process
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