Business Systems Analyst (remote)

Tricor Group; Cheltenham; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading global payroll service provider is looking for a Business Analyst to join their team. This role is fully remote, focusing on identifying system changes and producing specifications for financial systems. Candidates should have analytical skills and experience with software products. Fluent English is required, and industry-related qualifications are a plus. Join us to help clients achieve progress without friction.

Qualifications

• Experience analysing software products and becoming a subject matter expert.
• Curiosity about industry trends and competitive landscape.
• Fluent in English with excellent verbal and written communication.

Responsibilities

• Liaise with business partners and clients to identify system changes.
• Produce business systems requirements specifications.
• Contribute to the end-to-end software development lifecycle.

Skills

Analytical skills

Problem-solving skills

Customer service skills

Communication skills

Attention to detail

Ability to multi-task

Education

Degree in Computer Science, Information Systems, Business Administration

Tools

JIRA

Zendesk

Microsoft Office

Job description

Overview

Vistra’s purpose is progress. We exist to remove the friction that comes from the complexity of global business and help clients achieve progress without friction. We have an opportunity for you to join as a Business Analyst for our iiPay business, part of the Global payroll business. This is a full-time, permanent position based in Poland (fully remote) and offers global coverage.

Key responsibilities

• liaise with business partners, clients and statutory agencies to identify system changes arising from new projects and ongoing system enhancements
• produce work proposals with an overview of proposed changes and cost estimates where external sign-off is required
• produce business systems requirements specifications that clearly define how business requirements should be translated into system changes and enhancements
• facilitate communications and knowledge sharing to ensure client needs are understood and met effectively and efficiently
• contribute to the end-to-end software development lifecycle with a focus on payroll or related financial systems
• produce specifications for financial systems, preferably in SaaS and/or cloud environments
• adapt to other roles and responsibilities as required within a rapidly evolving business environment
• manage workload to meet business deadlines and demonstrate a proactive, collaborative attitude
• focus on “what’s possible” and maintain a global perspective across environments

Attributes/Technical Skills

• Prior experience analysing software products and becoming a subject matter expert for products/solutions
• curiosity about industry trends and competitive landscape to ensure requirements reflect current and future state
• excellent verbal and written communication for technical and functional specifications
• fluent in English; analytical, critical thinking and problem-solving skills
• ability to multi-task, manage and prioritize high-priority initiatives
• strong customer service skills and experience working with external clients and internal stakeholders
• strong attention to detail and ability to demonstrate the solution and its value proposition to diverse audiences
• proficient in Microsoft Office (Excel / Word)
• understanding GDPR and data protection considerations

Relevant Experience

• experience with products such as Zendesk, JIRA, MS Teams, Box, Adobe, MS Office
• industry-appropriate qualifications in Computer Science, Information Systems, Business Administration or similar are desirable
• additional language skills are a plus given the international nature of the business

If you are excited about working with us, we encourage you to apply or have a confidential chat with a member of our Talent Acquisition team. We aim to create a great place to work where all our people can thrive. We hope you join us on this exciting journey!

Location: Cheltenham, GB

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