Business Systems Analyst

Optum; London; Remote; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking healthcare leader as a Business Systems Analyst, where your expertise will drive impactful solutions across diverse applications and services. In this remote role, you will collaborate with users and tech specialists to refine processes and ensure high-quality system delivery. With a focus on clinical outcomes and a commitment to health equity, you'll play a vital role in supporting healthcare systems while enjoying a culture of diversity and inclusion. This position offers an exciting opportunity for growth and development in a dynamic environment.

Qualifications

• Proven clinical cardiology experience in NHS or HSE.
• Experience in IT/Cardiology setting with training experience.

Responsibilities

• Applications training for customers and configuration support.
• Work with customers to design and implement solutions.
• Ensure operational quality of systems prior to clinical use.

Skills

Clinical Cardiology Experience

Communication Skills

MS Excel

MS Visio

MS PowerPoint

Education

Third-level qualification in IT

Third-level qualification in Health Sciences

Job description

Business Systems Analyst - UK, Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Join us to start Caring. Connecting. Growing together.

About the role:

As a Fortune 5 healthcare company, we support global healthcare systems with a dynamic and diverse team of over 2,100 talented individuals. We are looking for a Business Systems Analyst responsible for creating and delivering high-quality system solutions for our applications, products, and services. You will consult with users and technology specialists to define business processes and support systems that are cost-effective and meet user requirements. This role may involve analyzing, serving as a business liaison, and supporting both system improvements and new development.

Travel:

At least 50% travel is required between Ireland and UK sites. International travel to the US may be required on an exceptional basis. A valid driver's license and access to a personal vehicle are necessary.

Roles and Responsibilities:

• Applications training for customers
• Configuration and training for Echo reporting, Haemo, Cath Reporting, and BCIS data entry
• Workflow customization and design for hospital customers
• Support sales efforts, including product demonstrations
• Design and implement clinical reporting solutions
• Support installation, servicing, and repair of clinical equipment
• Instruct customers on operation and maintenance of systems
• Serve as a liaison with customers on clinical and technical matters
• Resolve technical problems and verify system functionality
• Participate in user group meetings and forums
• Maintain knowledge of Diagnostic Cardiology procedures

Qualifications:

• Third level qualification in IT/Health Sciences
• Proven clinical cardiology experience, ideally with NHS or HSE, especially in Haemo, Cath, and ECG
• Experience in IT/Cardiology settings with training experience
• Experience delivering change projects with clinical outcomes
• Proficiency in MS Excel, Visio, PowerPoint
• Excellent communication skills and customer requirement analysis

Applicants must be eligible to work indefinitely in the country of application, with proof required. All telecommuters must adhere to UnitedHealth Group's Telecommuter Policy.

UnitedHealth Group is committed to diversity, equity, and inclusion, and is an Equal Employment Opportunity employer. We strive to create a healthier atmosphere and address health disparities through our initiatives.