Business Systems Analyst

OA; Enfield; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading recruitment firm is seeking a Business Systems Analyst to join their growing team in Enfield. The role involves administering and supporting the Kerridge ERP system, improving workflows, and providing first-line IT support. Candidates should have proven experience with ERP systems and strong skills in Power BI. The position offers a salary of £40,000-£50,000, depending on experience, and includes benefits like private health insurance and a company pension.

Benefits

Private Health Insurance

Company Pension Scheme after 3 months

Cycle to work scheme

Onsite parking

23 days annual leave + bank holidays

Qualifications

• Proven experience with Kerridge ERP systems.
• Strong proficiency in Power BI.
• Experience in technical support resolution.

Responsibilities

• Administer and support Kerridge ERP (access, config, troubleshooting).
• Play a key role in the Kerridge upgrade.
• Gather reporting requirements and deliver insights.
• Provide first-line IT support (hardware, software, network – onsite).
• Manage IT assets (procurement, setup, maintenance).
• Support Power BI dashboards and reports with external developers.

Skills

Technical support resolution

Kerridge ERP systems

Power BI proficiency

Windows OS

Office 365

Basic networking

Problem-solving

Communication skills

SQL or data query languages

ITIL or service management frameworks

Tools

Kerridge ERP

Power BI

Job description

OA are recruiting for a Business Systems Analyst to join our client’s highly successful and growing team.

Location: Enfield

Hours: Monday – Friday. 8am-5pm. Fully office based.

Salary: £40,000-£50,000 – depending on experience

Business Systems Analyst Benefits

• Private Health Insurance
• Company Pension Scheme available after 3-month probationary period
• Cycle to work scheme
• Onsite parking
• 23 days annual leave bank holidays

Business Systems Analyst - Key Responsibilities

• Administer and support Kerridge ERP (access, config, troubleshooting).
• Play a key role in the Kerridge upgrade.
• Work with departments to improve workflows and efficiency.
• Liaise with Kerridge support and vendors.
• Support Power BI dashboards and reports with external developers.
• Gather reporting requirements and deliver insights.
• Maintain data accuracy and integrity.
• Provide first-line IT support (hardware, software, network – onsite).
• Manage IT assets (procurement, setup, maintenance).
• Handle onboarding/offboarding (accounts, access).
• Support peripheral systems (MCS, Prism, Maxoptra).
• Assist with IT project planning and implementation.
• Document processes, procedures, and configurations.
• Work with SLT/Group IT on IT architecture.
• Explore and implement AI opportunities.

Business Systems Analyst - Skills and Experience

• Experience in technical support resolution
• Proven experience with Kerridge ERP systems
• Strong proficiency in Power BI
• Solid understanding of IT support principles, including Windows OS, Office 365, and basic networking.
• Excellent problem-solving and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Experience with SQL or other data query languages.
• Familiarity with ITIL or other service management frameworks

If you are interested in this role, please apply with your most recent CV.

We are an equal opportunities employer and welcome applications from all qualified candidates.