Business Systems Analyst

OA; City Of London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A reputable company is seeking a Business Systems Analyst to support their operations in Enfield. The role involves administering the Kerridge ERP system, improving workflows, and providing IT support. Ideal candidates will have strong skills in Power BI and experience with ERP systems. This full-time position offers a salary between £40,000 and £50,000, along with benefits including private health insurance and a pension scheme.

Benefits

Private Health Insurance

Company Pension Scheme

Cycle to work scheme

Onsite parking

23 days annual leave

Qualifications

• Experience in technical support resolution.
• Proven experience with Kerridge ERP systems.
• Strong proficiency in Power BI.

Responsibilities

• Administer and support Kerridge ERP.
• Work with departments to improve workflows.
• Support Power BI dashboards and reports.

Skills

Technical support resolution

Kerridge ERP systems

Power BI proficiency

Windows OS understanding

Office 365 knowledge

Problem-solving skills

Communication skills

SQL or data query languages

ITIL familiarity

Job description

OA are recruiting for a Business Systems Analyst to join our client’s highly successful and growing team.

Location: Enfield

Hours: Monday – Friday. 8am-5pm. Fully office based.

Salary: £40,000-£50,000 – depending on experience

Business Systems Analyst Benefits

• Private Health Insurance
• Company Pension Scheme available after 3-month probationary period
• Cycle to work scheme
• Onsite parking
• 23 days annual leave bank holidays

Business Systems Analyst - Key Responsibilities

• Administer and support Kerridge ERP (access, config, troubleshooting).
• Play a key role in the Kerridge upgrade.
• Work with departments to improve workflows and efficiency.
• Liaise with Kerridge support and vendors.
• Support Power BI dashboards and reports with external developers.
• Gather reporting requirements and deliver insights.
• Maintain data accuracy and integrity.
• Provide first-line IT support (hardware, software, network – onsite).
• Manage IT assets (procurement, setup, maintenance).
• Handle onboarding/offboarding (accounts, access).
• Support peripheral systems (MCS, Prism, Maxoptra).
• Assist with IT project planning and implementation.
• Document processes, procedures, and configurations.
• Work with SLT/Group IT on IT architecture.
• Explore and implement AI opportunities.

Business Systems Analyst - Skills and Experience

• Experience in technical support resolution
• Proven experience with Kerridge ERP systems
• Strong proficiency in Power BI
• Solid understanding of IT support principles, including Windows OS, Office 365, and basic networking.
• Excellent problem-solving and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Experience with SQL or other data query languages.
• Familiarity with ITIL or other service management frameworks

If you are interested in this role, please apply with your most recent CV.

We are an equal opportunities employer and welcome applications from all qualified candidates.