Business Support to NUH Executive Directors

Barts Health NHS Trust; London; On-site; GBP 42,000 - 51,000; Full time

Job summary

Join a leading NHS Trust as a Business Support to Executive Directors at Newham University Hospital. This role is crucial for ensuring effective management and support to the executive team. You'll provide high-quality executive assistance, manage communications, and contribute to corporate governance. With a commitment to excellence and innovation, this organization is dedicated to providing compassionate care to a diverse population. If you are a proactive self-starter with strong organizational skills and a passion for healthcare, this is your opportunity to make a difference in a dynamic environment.

Qualifications

• Experience working with directors as an assistant in an acute trust environment.
• Ability to manage a busy office and maintain confidentiality.

Responsibilities

• Provide high-quality executive assistance to Executive Directors.
• Coordinate and administer policy development processes.

Skills

Executive Assistance

Communication Skills

Organizational Skills

Time Management

Confidentiality

Negotiation Skills

Problem Solving

Education

Degree level education or equivalent experience

Tools

Microsoft Office

Job description

All our hospitals have their own unique identities while sharing the same standards and values

You can shape your story with us.

Whether you’re looking to gain experience in a large, fast-paced hospital or get out into the community, we have a range of opportunities that allows you to build your entire career in one trust.

For us, every day is different. We provide care to a diverse population of 2.5 million across east London – that’s 6,000 people every day, speaking over 60 different languages. Our patients are at the heart of everything we do, and we are committed to ensuring that people living in east London live healthy lives.

Business Support to NUH Executive Directors

Band 6

Main area: SITE MANAGEMENT - NUH
Grade: Band 6
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 259-7015335NUH

Site: Newham University Hospital
Town: London
Salary: £42,939 - £50,697 per annum
Salary period: Yearly
Closing: 06/03/2025 23:59

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

Job overview

Business Support to NUH Executive Directors (Newham University Hospital)

We are looking for an experienced Business Support to work closely with and support the Executive Directors (Newham University Hospital) and team.

The ideal candidate will provide high quality and proactive executive assistance to Executive Directors. They will be required to be a self-starter who is able to work on their own initiative, anticipating the organisational needs of the Executive Directors, directing their own work and delivering reliably and accurately, within deadlines.

The post holder will be required to contribute towards high standards of corporate governance at Newham University Hospital through the provision of a full range of secretarial services to key Hospital Committees; coordination and administration of policy development process and assisting with the implementation of the Trust Governance arrangements.

Interview Date: March 2025

As part of the interview, each candidate will be asked to take assessment tests relating to the role. There is no preparation required for the tests and full instructions will be given at the interview.

Main duties of the job

The post of Executive Business Support to Newham Executive Directors is key to managing the department effectively in a professional manner. The post holder will provide high quality and proactive executive assistance to the NUH Executive Directors. They will be required to be a self-starter who is able to work on their own initiative, anticipating the organisational needs of the Executive Directors, directing their own work and delivering reliably and accurately, within deadlines. The post holder will be required to contribute towards high standards of corporate governance at Newham University Hospital through the provision of a full range of secretarial services to key Hospital Committees; coordination and administration of policy development process and assisting with the implementation of the Trust Governance arrangements.

Working for our organisation

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers. The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person specification

Knowledge, Training and Experience

• Educated to degree level or equivalent level of experience
• Experience of working with directors as an assistant, preferably within an acute trust environment
• Evidence of continuing professional development
• Must have an understanding of the background to the NHS and appreciate the implications of this for this role
• Understand the relationships and matrix of the Barts Health Group, stakeholders, individual provider and commissioning organisations
• A minimum of three years previous experience in a senior secretarial/PA role
• Investigation of incidents or complaints

Communication Skills

• Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Negotiate on difficult and controversial issues including performance and change
• Must have strong written and presentation skills

Planning Skills

• Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly

Management Skills

• Must be able to prioritise own work effectively and be able to direct activities of others.
• Experience of managing and motivating a team and reviewing performance of the individuals

Skills / Abilities

• Ability to design and maintain information and filing systems.
• Excellent verbal and written communication skills, including a good telephone manner
• Tact, diplomacy and confidentiality
• Able to communicate effectively with senior clinical and managerial staff, corporate directors and other senior managers across the trust.
• Ability to maintain confidentiality at all times
• Exceptional organisational and time management skills including prioritisation, managing diaries, appointments, meetings and filing record systems.
• Aptitude to enhance personal development and own skills.
• Proven ability to take initiative and manage a busy office in the frequent absence of the Director.
• Flexibility and adaptability.
• Ability to initiate and sustain independent case and project work.
• Quick learner, able to access appropriate information and advice and imbue confidence and Trust.
• To meet deadlines and priorities often under considerable pressure and to tight deadlines.
• Excellent attention to detail.

Autonomy Freedom to Act

• Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
• Broad understanding of the NHS Strategies and key issues affecting the service

Physical Skills

• Working knowledge of Microsoft Office with intermediate keyboard skills

Equality and Diversity

• Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices.

Financial and Physical Resources

• Previously experience of ordering.
• Previously experience of managing invoices and of managing a budget

Other

• Used to working in a busy environment
• Adaptability, flexibility and ability to cope with uncertainty and change.
• Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
• Professional calm and efficient manner
• Effective organizer, influencer and networker
• Demonstrates a strong desire to improve performance and make a difference by focusing on goals
• Track record in completing and finishing work to a high standard and within the deadlines required

As an Equal Opportunities Employer we actively support applications from individuals who apply under the Guaranteed Interview Scheme and will process your application as appropriate.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful.

By applying for this post you are agreeing to Barts Heath NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.