Business Support Team Manager

Computershare; Bristol; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global financial administration leader is seeking a Business Support Team Manager in Bristol. You will oversee operational processes, manage financial reporting, and lead a team to ensure efficient operations. Ideal candidates possess strong management experience, proficiency in PowerPoint and Excel, and excellent communication skills. This hybrid role offers flexibility and various health and wellbeing rewards.

Benefits

Flexible work arrangements

Health and wellbeing rewards

Share purchase opportunity

Recognition awards

Qualifications

• Experience in managing a small team within a business support or operations function.
• High level of proficiency with tools like PowerPoint and Excel.
• Strong written English and numeric skills.

Responsibilities

• Manage financial processes and operational reporting.
• Lead client and vendor onboarding processes.
• Implement and standardize operational processes.
• Shape and implement a future-ready operations model.
• Manage day-to-day priorities and mentor team members.
• Foster collaborative approaches across global teams.

Skills

Team management

Proficiency in PowerPoint

Proficiency in Excel

Effective communication skills

Attention to detail

Resilience under pressure

Organised and proactive

Analytical skills

Tools

Document management systems

Data entry technologies

Job description

Business Support Team Manager

Location: Bristol, UK (Hybrid). In this position, you'll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week.

We give you a world of potential. The Business Support Team Manager will be responsible for driving the day-to-day execution and coordination of operational business support processes within the GEC department.

A role you will love. As the Business Team Manager, you will work closely with the global GEC Management team to ensure seamless and aligned operations across all regions.

Key responsibilities:

• Manage financial processes and operational reporting, overseeing the financial operations and reporting processes within the Global Entity Compliance (GEC) framework.
• Lead client and vendor onboarding processes in collaboration with the Operations Director.
• Implement and champion the streamlining and standardisation of operational processes across the team.
• Play a pivotal role in shaping and implementing a future-ready operations model from the ground up.
• Manage day-to-day priorities while providing coaching and mentorship to team members.
• Foster a collaborative approach across the global teams and facilitating cross-functional collaboration.
• Support the operational delivery of compliance and governance projects.

What will you bring to the role?

• Experience in managing a small team within a similar Business Support or operations function.
• High level of proficiency with PowerPoint, and Excel.
• Highly effective communication skills.
• High attention to detail and track record of producing high quality work.
• Resilient and composed under pressure.
• Organised, proactive, self-motivated, take ownership/responsibility for own work and work of others.
• Strong written English, numeric, analytical and comprehension skills.
• IT skills including experience of document management and data entry using a variety of technology systems.

Rewards designed for you

• Flexible work to help you find the best balance between work and lifestyle.
• Health and wellbeing rewards that can be tailored to support you and your family.
• Invest in our business by setting aside salary to purchase shares in our company.
• Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

About Us. We're a global leader in financial administration with over 12,000 employees across more than 22 different countries.

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us.

Computershare is an equal opportunities employer and welcomes applications from all sections of the community. For support with accommodations or adjustments during our recruitment process, please visit our website for further information.