Business Support Team Leader

Barnardo's; Hay Mills; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community support organization in Birmingham is looking for a full-time Business Support Team Leader/Admin Manager to oversee office-based operations. The role includes health and safety checks, team management, and financial administration. The ideal candidate will have substantial office experience, strong numeracy and literacy skills, and proficiency in IT applications. This position offers a dynamic work environment with a commitment to diversity and inclusion.

Qualifications

• Well-developed numeracy and literacy skills for performing calculations and producing reports.
• Proven substantial office experience.
• Experience with IT packages including word processing, spreadsheets, databases, and Windows applications.

Responsibilities

• Undertaking daily, weekly, and monthly health and safety checks.
• Being a certified First Aider and Fire Marshall.
• Supervising and line managing a team of administrators.

Skills

Numeracy and literacy skills

Office experience

IT package proficiency

Premises and facilities management

Public engagement

Job description

Birmingham Forward Steps is a citywide service delivered collaboratively by Birmingham Community Healthcare Trust, Barnardo's, and other voluntary organizations. It operates across 10 districts to support children and their parents/carers from shortly before birth up to age five. The service provides accessible, community-based support in homes, GP surgeries, children's centres, and other venues such as places of worship or libraries, with additional help for those in need.

We are seeking to recruit a full-time Business Support Team Leader/Admin Manager for our Fox Hollies Children's Centre/Yardley Family Hub in Birmingham. This role is office-based only; it is not hybrid or home-based.

Essential Requirements:

• Well-developed numeracy and literacy skills for performing calculations and producing reports.
• Proven substantial office experience.
• Experience with IT packages including word processing, spreadsheets, databases, and Windows applications.
• Experience in premises and facilities management.
• Experience dealing with the public and other agencies.

Main Duties & Responsibilities:

• Undertaking daily, weekly, and monthly health and safety checks.
• Being a certified First Aider and Fire Marshall.
• Taking minutes at meetings and other required documentation.
• Supervising and line managing a team of administrators.
• Supporting the Children's Services Manager and management team.
• Overseeing in-house financial administration.

Candidate Qualities:

• Ability to work independently and demonstrate initiative.
• Effective delegation skills.
• Maintain confidentiality and adhere to data protection guidelines.
• Teamwork and effective communication.
• Ability to prioritize and meet deadlines.
• Experience in line managing staff is advantageous.

Additional Information:

This role requires travel across the district, so flexibility and adaptability in working hours and location are necessary.

For further information, contact Charlotte Spall at [e-mail].

Application early submission is advised due to high application volumes, as the advert may close before the listed deadline.

Pay & Reward:

We are committed to fair, attractive, and progressive pay, rolled out in April 2023, supporting our colleagues' growth and career progression.

About Barnardo's:

We are an inclusive employer committed to diversity, equality, and inclusion. We encourage applications from underrepresented groups, including Black and Minoritised Ethnic and disabled candidates, and offer reasonable adjustments during recruitment.