Business Support Team Leader

Integrated Care System; Exeter; On-site; GBP 26,000 - 30,000; Full time

Job summary

A healthcare organization in Devon is seeking a full-time Business Support Team Leader to oversee up to eight administrative staff. This role includes line management responsibilities, effective team functioning, and administrative tasks. Qualifications include GCSEs and relevant supervisory experience, with a good knowledge of Microsoft Office essential. The position offers a salary of £26,530 to £29,114 per annum.

Qualifications

• Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
• Experience of dealing with difficult HR/staffing issues.
• Experience in line management of administrative staff.

Responsibilities

• Provide day to day line management of a team of up to eight administrative staff.
• Oversee all administrative functions.
• Work within wider Business Support teams as required.

Skills

Microsoft Office

HR processes

Line management

Customer care experience

Education

GCSEs or equivalent

Qualification in supervisory or line management or relevant experience

NVQ Level 4 or equivalent experience

Job description

Go back Torbay and South Devon NHS Foundation Trust

Business Support Team Leader

The closing date is 10 August 2025

We have an exciting opportunity for a Business Support Team Leader to join our friendly team working for a Devon wide service within Children and Family Health Devon. Although your main base will be at Capital Court in Exeter, there will also be the need to work from our other bases in the city. This is a full time position 37.50 hours, Monday to Friday.

Main duties of the job

To role will be to provide day to day line management of a team of up to eight administrative staff, dealing with all management issues such as workload, performance, absence, annual leave, appraisals and any other HR issue which may arise. Overseeing all administrative functions and ensuring that the Business Support teams are working effectively.

In addition to line management responsibilities, the post holder will have an administrative workload and will also work within the wider Business Support teams as required.

About us

Children and Family Health Devonprovidehealth servicesfor children, young people and families across Devon. Our hope is that our services help children and young people to feel healthy, happy and safe.

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification.

Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person Specification

Qualifications and training

• GCSEs or equivalent
• Qualification in supervisory or line management or relevant experience to NVQ 4 or equivalent level
• NVQ Level 4 or equivalent experience
• Qualification in supervisory or line management or relevant experience

Knowledge and experience

• Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
• Good knowledge of a wide range of office procedures
• Clerical, administrative or reception experience
• Experience in line management of administrative staff
• Experience within a customer care, healthcare or social care setting
• Good knowledge of a wide range of office procedures
• Experience of dealing with difficult HR/staffing issues
• Experience of Supervision of Staff
• Experience of HR Processes
• Experience in Minute Taking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Torbay and South Devon NHS Foundation Trust

£26,530 to £29,114 a yearper annum (pro rata)