Business Support Officer x2 (CDC)

Doncaster City Council; Doncaster; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Competitive leave entitlement

Local government pension scheme

Wellbeing support and staff networks

Development and training opportunities

Staff discounts and benefits schemes

Job summary

Doncaster City Council is seeking two Business Support Officers to join the Youth Service team. Based at City-Wide, you will support locality-based teams delivering youth offers and provide high-quality administrative support to ensure timely access to information, advice and guidance for children, young people and families.

You will manage records, coordinate meetings, handle sensitive information, and use digital systems to support early-help delivery.

Qualifications

• Experience providing administrative or business support within a busy team environment.
• Ability to handle sensitive information with discretion.
• Strong organisational skills and attention to detail.
• Understanding of early help processes and multi-agency working is advantageous.

Responsibilities

• Manage and update records; upload records onto systems.
• Prepare documentation; organise meetings; create agendas and take minutes.
• Provide general administrative assistance to help the service operate efficiently.
• Maintain effective communication with stakeholders and support the locality model.

Skills

Administrative support

Organisational skills

Attention to detail

Stakeholder communication

Digital systems usage

Tools

Record management systems

Job description

Business Support Officer x2 (CDC)

Job profile for Business Support Officer x2 (CDC)

Based At: City-Wide

Salary Details: Grade 5 - £25,584 pro-rata (pay award pending)

Contract Type: Temporary, Full Time (funded until 31 March 2027, possible extended funding)

Hours: 37 & 22.5 hours per week

Closing Date: 16th September 2026

Enhanced with barred list DBS Disclosure is required for appointment to these posts.

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of Business Support Officer within our Youth Service team. This is an exciting opportunity to develop skills, knowledge and support our locality-based teams to effectively deliver our youth offer.

Doncaster Council are seeking a motivated and organised Business Support Officer to join our Youth Service team. This role will play a vital part in supporting the delivery of our all-age, people-centred approach through the locality model. You will assist to support the wider team to ensure that children, young people and families receive timely access to information, advice and guidance and early intervention support.

As a Business Support Officer, you will provide high-quality administrative and operational support across the team. You will contribute to the smooth running of the early help offer by co-ordinating information along with other administrative tasks. Your role will be essential in ensuring effective communication with key stakeholders, maintaining key systems and supporting the team to deliver responsive and well-coordinated early help support.

Key duties will include managing and updating records, uploading records onto systems, preparing documentation, organising meetings, creating and distributing meeting agendas along with minute taking. You will also support and provide general administrative assistance to help the service operate efficiently.

The successful candidates will have experience of providing administrative or business support within a busy team environment, ideally within a children’s, families’ or community‑focused setting. You will be confident working with a range of partners, handling sensitive information, and using digital systems to ensure accuracy and compliance. Strong organisational skills, attention to detail and the ability to prioritise a varied workload are essential. An understanding of early help processes, safeguarding thresholds and multi‑agency working would be an advantage.

We value a range of experiences and skills. If you have transferable skills from other roles or voluntary work, we encourage you to apply.

In return for your contribution, we offer:

• Competitive leave entitlement
• Generous local government pension scheme
• Wellbeing support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• More information on benefits can be found in the attached benefits booklet.

Shortlisting and interviews are to be confirmed.

For further details or to arrange an informal chat please contact: Deborah Burton on 01302 737993 or via email [e-mail]

These posts involve working with children and therefore if successful you will be required to apply for a Disclosure and Barring Service records check at an enhanced level. Further information about the Disclosure Scheme can be found at www.gov.uk/disclosure-barring-service-check

We encourage applicants to use their own words to reflect their experience and skills and over-reliance on AI is discouraged.

The Advance Employment Team offers personalised support to help you take your next step into work. From building your CV and getting the right interview skills to accessing a wide range of free courses, the team will help you grow your skills and confidence and find a job you’ll enjoy. Get in touch by email ([e-mail]) or visit the Advance website (www.advancedoncaster.co.uk) to discover the support available.

City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.

We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.

Job details

Salary Grade 5 – £25,584 pro-rata (pay award pending)

Contractual hours 37

Region Doncaster

Job category/type Youth Services

Date posted 25/08/2026

Job reference REQ23840

Attachments: Front Line and Support 2b - job profile.docx, Job Role Summary - Business Support Officer 2.docx, Benefits booklet.docx

Address

Address
Civic Office
Waterdale
Doncaster
DN1 3BU