Business Support Officer (two roles available)

SGCH Group; Liverpool; On-site; AUD 50,000 - 70,000; Full time

Job summary

Join a forward-thinking organization as a Business Support Officer, where you will play a vital role in supporting the Customers, Homes and Places team. This position offers two exciting opportunities with the potential for permanent placement, allowing you to contribute to a mission-driven team dedicated to providing sustainable housing solutions. You will engage in various administrative tasks, from managing data to liaising with tenants, all while enjoying the benefits of a supportive work environment. If you are passionate about customer service and thrive in a dynamic setting, this role is perfect for you.

Benefits

Non-for-profit salary packaging

Health and Wellbeing programs

Paid Parental leave

Great office locations

Employee Assistance Program

Qualifications

• 2-3 years experience in an administrative or similar role.
• Strong verbal and written communication skills are essential.

Responsibilities

• Provide administration and business-related support including invoicing and data management.
• Liaise with tenants to answer queries or take messages.

Skills

Customer Service

Clerical Experience

Organizational Skills

Time Management

Communication Skills

Numeracy Skills

General IT Experience

Tools

MS Word

Excel/Spreadsheet

Job description

We have two short-term opportunities to join our Customers – Homes and Places team as Business Support Officers in our Metro North East Region.

Highlights

• Two contract roles available with potential to go permanent – one full-time role and one part-time role
• Enjoy non-for-profit salary packaging up to $15,900 per year of your salary tax free plus an additional $2500 for meals, entertainment and accommodation.
• Access Health and Wellbeing programs including Employee Assistance Program- free confidential support for your family
• Paid Parental leave and other great employee benefits
• Great office locations, close to public transport
• Work with an experienced and collaborative team of asset operations professionals

What we do

St George Community Housing (SGCH) provides sustainable, safe, and affordable housing as the foundation for our customers to connect to opportunities and build their communities. With a business head and a social heart, we deliver together with passion and purpose, guided by our values. Recognised as Employer of Choice (Public Sector and Not For Profit) at the 2022 Australian Business Awards, at SGCH you can realise your potential, whilst being supported to balance and achieve.

About the Business Support Officer role

We have two exciting opportunities to join the Customers, Homes and Places team at SGCH. This role will be based at our Liverpool and Redfern offices, with travel to other SGCH offices as required. There are two (2) roles available:

• Business Support Officer – contract to 01 April 2025, full time (9am to 5pm – Mon to Fri)
• Business Support Officer – contract for 6 months, part time (21 hours per week – 9am to 5pm – Tues, Wed and Thurs)

As a Business Support Officer, you will be responsible for providing administration and business-related support which includes invoicing receipts and approvals for contractor payment, manipulation and management of bulk data, tracking responsive maintenance and common area maintenance work, assisting with bulk mailing, filing, data entry and other ad hoc administration duties as required. You will be required to liaise with tenants on occasion to answer queries or take messages.

To succeed in this role, you will have a passion for customer service, experience working in a fast-paced administrative environment and strong attention to detail with an interest in asset operations.

About you (essential requirements)

To succeed in the role, you will have the below key attributes:

• Clerical experience including typing, record keeping and general administration in a busy environment
• 2-3 years experience in an administrative or similar role
• High numeracy skills and accuracy in dealing with accounts and claims for payment
• Strong organizational and time management skills
• Strong verbal and written communication skills
• General IT experience including database entry, MS Word and Excel/spreadsheet
• Current NSW Drivers License (P1 or above)

How To Apply

Please refer to the full Business Support Officer position description for further details including the essential criteria.

If this sounds like you, please send a cover letter addressing the essential criteria and a copy of your up-to-date CV using the form below before 9:00am, Thursday 23 January 2025.

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