Business Support Officer to the Deputy Director of Information Transformation (Ref: 7256)

Ministry of Justice UK; Birmingham; On-site; GBP 28,000 - 35,000; Full time

Job summary

The Ministry of Justice UK is seeking a motivated Business Support Officer to support the Deputy Director of the Information Services Division. This challenging role involves managing diaries, administrative tasks, and supporting the Directorate in continuous improvement initiatives. Ideal candidates should have strong organizational skills and be capable of thriving in a fast-paced environment.

Benefits

Civil Service Pension

Access to learning and development

Flexible working options

Annual Leave and Public Holidays

Qualifications

• Strong organizational and interpersonal skills required.
• Experience in a fast-paced administrative setting is critical.
• Ability to manage multiple deadlines and build relationships quickly.

Responsibilities

• Manage the Deputy Director's diary and correspondence effectively.
• Support knowledge management and prepare for board meetings.
• Organize team recruitment and induction processes.

Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Time Management

Tools

Microsoft Office

Job description

This position is based at MOJ JSO Birmingham Centre City, B5 4UA

Job Summary

Please refer to Job Description

Job Description

Role Purpose

Are you looking for a new challenge working at the heart of the justice system? We are looking for a motivated and collaborative individual to join Security and Information Group (SIG). As Business Support Officer to the Deputy Director of the Information Services Division (ISD) you will support the Deputy Director and her leadership team to deliver on our priorities and contribute to the effective running of the Division. You will be working in a fast-paced environment, balancing competing demands, and delivering challenging objectives.

This is a challenging and fast-paced role that would be suited to an individual with outstanding organisational and interpersonal skills. The successful candidate will need the ability to manage multiple deadlines across a wide spectrum of work and a track record in building relationships quickly across key partners. You will provide diary, administrative and reporting support as well as helping with the day-to-day running of the Deputy Director’s office. You will also contribute to the wider Directorate encouraging continuous improvement and promoting ideas to improve ways of working.

Responsibilities Include But Are Not Limited To:

• Provide first class day-to-day diary manager support to the Deputy Director. Effectively manage the Deputy Director’s inbox and correspondence; making decisions on prioritisation, tracking deadlines and responding on behalf of the Deputy Director. Act as the main point of contact and gate keeper for her diary, prepare day packs, briefings and create itineraries.
• Keep abreast of the Deputy Director’s changing priorities when organising and agreeing their schedule; building and maintaining excellent working relationships with internal and external stakeholders, often at senior level. Maintain and develop good relationships and working contacts with ministerial and Perm Sec Private offices, DG offices, and MoJ Directors/Deputy Directors.
• Support the Deputy Director in her role as a senior leader in Knowledge and Information Management, including taking the lead on preparing for meetings boards and wider corporate responsibilities. Commission work on behalf of the Deputy Director in order to meet specified timescales and ensuring delivery on time and to the required quality standard.
• Maintain a broad but thorough understanding of business with a particular focus on corporate issues and governance arrangements.
• Deal with requests and returns which come to the unit, overseeing completion and supporting timely action.
• Oversee and manage internal and external spreadsheets, management documents and corporate returns, ensuring timely completion, MI and reporting.
• Prepare unit wide communications for ensuring staff keep up to date with key changes and important announcements
• Setting up meetings, drafting agendas, taking minutes at meetings, circulating papers.
• Support the team with recruitment, onboarding and induction
• Organise learning sessions and events for the division by arranging speakers, booking rooms, sending invites, etc
• Carry out duties involving photocopying, preparing meeting packs, filing, faxing and post as required.
• Provide ad-hoc support services to other areas of the wider directorate
• Maintain stakeholder information, contacts, distribution lists, organograms, etc
  
  

Skills And Experience

• Very strong organisational skills and attention to detail, particularly in providing support at Director and DD level.
• Excellent oral and written communication skills, including the ability to speak with authority when dealing with senior officials and leaders.
• Tact and discretion, particularly in supporting the Director’s responsibilities in respect of sensitive issues and work.
• Experience of working at pace, under pressure, and of taking decisions in a fast-moving environment.
• A track record in building relationships quickly across key partners.
• Ability to work effectively both independently and as part of a team.
• Ability to use Microsoft Office products including Word, Powerpoint, Excel, Teams and Sharepoint
  
  

Role Purpose

Are you looking for a new challenge working at the heart of the justice system? We are looking for a motivated and collaborative individual to join Security and Information Group (SIG). As Business Support Officer to the Deputy Director of the Information Services Division (ISD) you will support the Deputy Director and her leadership team to deliver on our priorities and contribute to the effective running of the Division. You will be working in a fast-paced environment, balancing competing demands, and delivering challenging objectives.

This is a challenging and fast-paced role that would be suited to an individual with outstanding organisational and interpersonal skills. The successful candidate will need the ability to manage multiple deadlines across a wide spectrum of work and a track record in building relationships quickly across key partners. You will provide diary, administrative and reporting support as well as helping with the day-to-day running of the Deputy Director’s office. You will also contribute to the wider Directorate encouraging continuous improvement and promoting ideas to improve ways of working.

Skills And Experience

• Very strong organisational skills and attention to detail, particularly in providing support at Director and DD level.
• Excellent oral and written communication skills, including the ability to speak with authority when dealing with senior officials and leaders.
• Tact and discretion, particularly in supporting the Director’s responsibilities in respect of sensitive issues and work.
• Experience of working at pace, under pressure, and of taking decisions in a fast-moving environment.
• A track record in building relationships quickly across key partners.
• Ability to work effectively both independently and as part of a team.
• Ability to use Microsoft Office products including Word, Powerpoint, Excel, Teams and Sharepoint
  
  

Person specification

Please Refer To The Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Working Together
• Communicating and Influencing
• Managing a Quality Service
  
  

Alongside your salary of £28,312, Ministry of Justice contributes £8,201 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance
  
  

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

• Name : SSCL Recruitment Enquiries Team
• Email : [e-mail]
• Telephone : [phone]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([e-mail]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

https://jobs.justice.gov.uk/careers/JobDetail/7256?entityId=7256