Business Support Officer - Statutory Services

Staffordshire County Council; Lichfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading organization is seeking a Business Support Officer for its Corporate Operations team in Lichfield. The role involves providing essential administrative support to Social Work Practitioners, ensuring smooth operations for Children’s Services. Ideal candidates will have strong organizational skills, relevant qualifications, and a passion for delivering excellent service.

Qualifications

• Experience in business support administration.
• Strong organizational and communication skills.
• Ability to meet deadlines and manage multiple tasks.

Responsibilities

• Provide core business functions and collaborate with teams.
• Attend and service various statutory meetings.
• Input, share, and cleanse data for accurate databases.

Skills

Teamwork

Organizational skills

IT competency

Communication skills

Flexibility

Education

NVQ Level III in Business Administration or equivalent

IT qualification equivalent to ICDL Advanced (L3) or similar

Tools

Microsoft Office 365

Job description

We have an opportunity for a Business Support Officer, Statutory Services, working within Corporate Operations, Business and Executive Support, District Children and Families, based at The Old House, Lichfield, with occasional work from Burntwood Library.

This is a full-time permanent position. The hours of work are Monday-Thursday 8.30am-5.00pm and Friday 8.30am-4.30pm. The post holder will primarily be office-based, with some home working arranged on a rota basis depending on service demands.

We are looking for someone to provide high-level business support administration to support Social Work Practitioners across several teams. Business Support is vital to the success of our Children’s Services, ensuring smooth operations so our frontline colleagues can deliver for Children and Families in the community. The essential background work requires dedicated colleagues who take pride in their work and see its purpose.

Main Responsibilities

1. Provide core business functions and collaborate with Team Managers, Social Workers, professionals, and partners.
2. Attend and service various statutory meetings across districts.
3. Utilize full knowledge of Microsoft Office 365 and main applications.
4. Follow up with professionals for paperwork to meet deadlines.
5. Input, share, and cleanse data to maintain an accurate database.
6. Undertake a range of financial transactions as needed.
7. Support wider office functions to deliver business support services.

The Ideal Candidate

1. Teamwork, good organizational skills, and IT competency.
2. NVQ Level III in Business Administration or equivalent.
3. IT qualification equivalent to ICDL Advanced (L3) or similar.
4. Excellent communication skills for interaction across the organization and externally.
5. Meticulous organization skills and ability to meet deadlines.
6. Flexible, able to prioritize and adapt to changing tasks.
7. Passion for delivering excellent service.

For further information, contact Team Leader Jo Orme or Assistant Team Leader Lara Hollier.

If you don’t meet all requirements, we value transferable skills; consider applying or for an informal chat, contact Jo Orme or Lara Hollier.

Application and Recruitment Process

Applications are anonymized during shortlisting. Please complete your application fully, especially the supporting statement.

Shortlisting: Week beginning 2nd June 2025

Interviews: Week beginning 9th June 2025

About Staffordshire County Council

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Staffordshire County Council is an equal opportunities and Disability Confident employer, encouraging applications from all backgrounds and communities. We offer a guaranteed interview for applicants meeting minimum criteria, supporting our commitments to diversity and inclusion.