Business Support Officer- Security

Are you passionate about providing excellent customer service and ensuring safety? We're looking for a dedicated individual to represent Atlassian Williams Racing at our security gate-house. You'll manage access control, monitor CCTV, and greet visitors, ensuring a secure and welcoming environment for all. If you have excellent communication skills and a positive attitude, apply now and be the first point of contact for our staff, visitors, and VIP guests!

Main Duties:

• Access control of visitors to the Experience Centre and F1 site.
• Record Contractors entering & leaving site.
• Recording all deliveries to site, time in/time out.
• Accepting incoming telephone calls and direct accordingly. This will include some screening of calls.
• Receiving calls from staff relating to visitors/guests.
• Monitor CCTV system.
• Ensure only bona-fide persons enter Williams F1 site/issue appropriate security pass and contact host.
• Maintain the security records for the door access control and gate house barrier including issuing of cards with access controlled as specified.
• Record staff entering site with no access card, record lost-found property details and any other information that may be relevant.
• Control the issue of keys and record times in and out, plus name of the individual receiving keys.
• Meeting & greeting all visitors/contractors/deliveries to site & directing them accordingly to their appropriate destination.
• Respond to any emergency that may arise i.e. fire/flood/first aid etc and notify the relevant employee/Maintenance Team.
• To prevent theft, detect fire, flood, and waste problems.
• Work unsupervised and alone at various times on site, mainly weekends and Bank Holidays.
• Regular site & building patrols.

Key Accountabilities:

• Understand and work in line with Williams Values & Behaviours, encouraging others to do the same.
• Ensure understanding of and compliance with health and safety obligations.
• Maintain personal high standards of behaviour and conduct, being a positive ambassador for the department.
• Ensure you adhere to brand rules and maintain high standards of department presentation.
• Work to quality standards and identify and contribute ways to continuously improve department and personal performance.
• Ensure understanding of cost cap rules and requirements.

Core Competencies:

• A positive attitude to learning with a can-do attitude.
• Excellent communication and customer service skills.
• Friendly, approachable & efficient, able to work under pressure.
• A team player who is supportive of colleagues.
• SIA badge would be advantageous, but not essential.
• First aid training would be beneficial, but not essential.
• Full training will be provided for the right candidate.

Qualifications:

• Good basic computer skills to include Microsoft Word, Excel, Outlook.
• English Grammar & Language.
• Experience dealing with people is a definite advantage.

This is a 3 on 3 off shift pattern 5:30 to 17:30.

This job description is not exhaustive, and the job holder will be required to carry out from time-to-time tasks in addition to the above that will be both reasonable and within their capabilities.

Atlassian Williams Racing is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments.