Business Support Officer - Safeguarding Unit Bury Council Bury £25,584 - £27,269 Expires on 27/[...]

Bury Council; Bury; On-site; GBP 25,000 - 30,000; Full time

Job summary

Bury Council is seeking a full-time Business Support Officer for its Safeguarding Unit. The role involves providing vital administrative support, including minute-taking for Child Protection conferences and managing schedules. Ideal candidates should have strong organizational and communication skills, with a good knowledge of Microsoft Office. This position offers an opportunity to work closely with families and various professionals to ensure child safety and well-being.

Qualifications

• Good working knowledge of Microsoft Office including Word, Excel, Outlook.
• Ability to manage workload and prioritize effectively.
• Must be self-motivated and flexible.

Responsibilities

• Provide high quality minutes of Child Protection conferences.
• Manage shared team inbox and urgent requests.
• Book interpreters and manage conference schedules.

Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Adaptability

Time Management

Tools

Microsoft Office

Job description

Business Support (Safeguarding Unit)

We are looking for a full-time Business Support Officer to join our Safeguarding Unit, providing essential administrative support to the front-line teams based at 6 Knowsley Place, Bury.

The Safeguarding Unit focuses on child safety and well-being by protecting those children and young people identified to be at risk of suffering harm by bringing together all professionals working with a family in one team including children’s social workers, health and education professionals and the police to ensure the best outcomes for vulnerable children.

The core function of this role is to provide high quality and accurate minutes of our Child Protection conferences - meetings with the children, young people and their families and the multi-agency team of professionals working with them.

A typical day might include:

• Meeting and greeting families and professionals at the start of each conference.
• Attending the child protection conference, capturing what was said and then providing comprehensive, high quality and accurate minutes for review by the Chair of the meeting
• Completion of pre and post conference tasks which include preparing documentation, liaising with professionals, uploading and updating data, formalising the next conference, maintaining electronic folders.
• Management of shared team inboxes all requests for support from our teams come to this inbox, so it is essential that it is monitored constantly, and urgent tasks are dealt with quickly.
• Answering phone calls from colleagues, service users or other professionals. Some calls we can answer and help with ourselves, others may need signposting elsewhere.
• Book interpreters as required.
• Manage conference schedules using Microsoft Teams, Outlook and excel.
• Prepare and distribute case conference invitations and minutes in accordance with statutory timescales.
• Manage, access and update the Children’s Care system (LCS)
  
• Supporting the IRO and Team Manager as and when required.

About you

You will need a good working knowledge of Office (including Word, Excel, Outlook and PowerPoint). You should be self-motivated and have excellent organisational skills alongside the ability to manage your own workload, prioritise and forward plan. You will be adaptable and flexible, have transferable skills and a willingness to learn new systems and new ways of doing things.

You will work as part of a busy team so must possess good interpersonal and communication skills. You will need to work on your own initiative, keep calm under pressure and be able to work to tight deadlines. You should have a methodical and concise approach to tasks and the ability to prioritise workloads effectively.

We are looking for team players with enthusiasm and a ‘can do, will do’ attitude to continually provide and improve the service to our families.

Normal hours of work are 37 hours per week based around the usual business working week. Dependent on service requirements, you may be required to work on a rota basis.

About Bury
The Council is committed to safeguarding and promoting the welfare or children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.
In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.

As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way

Benefits of working for Bury Council
To hear about the benefits for working with Bury Council, please visit A good employer | greater jobs
We support employees to work with agility, where appropriate for the post and service requirements.
We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.

Next steps

For an informal chat regarding the role, please contact Jo Hopkinson on 0161 253 7159 or [e-mail]

Privacy Notice
Work Demands Assessment Form (JA1)
Job Description and Person Specification
Benefits

Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.

Employment could affect your benefits, find out more here. Turn2us Benefits Calculator.