Business Support Officer (Regulatory Services)

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Business Support Officer (Regulatory Services), Trafford

Location: Trafford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 4722529d76fb

Job Views: 11

Posted: 18.04.2025

Expiry Date: 02.06.2025

Job Description:

Business Support Officer (Regulatory Services)
Address: Trafford Town Hall, Talbot Road, Stretford, Manchester M32 0TH
Salary: Band 3 - £25,183 - £27,269 per annum
Working Pattern: Full Time, 36.25 hours per week
Contract type: Fixed Term until 30th June 2026

Closing date: 27th April 2025
Interview date: 13th May 2025

About the role:
We are seeking a Business Support Officer who shares our commitment to customer care. As part of the Place Business Support Team, you will assist in providing business support to a number of services within the Place Directorate, primarily supporting the Regulatory Services Team. You will deal with correspondence and incoming calls from both internal and external customers and use a variety of back-office systems to complete a range of tasks.

The successful candidate will need to have good communication skills, the ability to work within a team, and be able to work on their own initiative. You must be proficient in Microsoft Word, Outlook, and Excel. Experience with Civica APP would be an advantage, although training will be provided. Working as part of a busy team, you will possess excellent organisational and interpersonal skills. Knowledge of Regulatory Services would be an advantage.

About you:
Your style and approach will reflect our values and behaviours: you will be committed to continually learning and improving the way you do things to ensure effective outcomes; valuing and respecting others’ contributions, you will work together to deliver service; you will take ownership of your actions and strive to get things right first time and learn from when things do go wrong; you will enjoy taking personal responsibility to resolve issues and change what you do and how you do it to make a difference.

About us:
Trafford Council and its partners in the public, private, and third sectors have a vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential.
Our vision: Trafford where all our residents, businesses, and communities thrive.
Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.

If you would like an informal chat about the post, please contact Wendy Evison on 07929 844256 or at [emailprotected]

About the benefits:
You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter, so you will have the opportunity to shape how we do things here at Trafford.

To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Trafford - Benefits | www.inploi.com (greater.jobs)

OTHER RELEVANT INFORMATION:
For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.

Privacy Notice - The Council needs to hold and process information about employees, workers, and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force, we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience, and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)