Business Support Officer (Recycling)

Mid Devon District Council; Cullompton; Hybrid; GBP 26,000 - 29,000; Full time

Job summary

A local government authority in Cullompton seeks a Full Time Business Support Officer for their Environment and Enforcement team. The role includes responsibilities like investigating environmental crime reports, managing permits, and assisting the public. The ideal candidate will have strong communication and organizational skills, with a hybrid working arrangement available.

Benefits

Competitive hourly pay

Local Government Pension Scheme

Generous annual leave

Flexible benefits scheme

Discounted leisure memberships

Training and development opportunities

Free parking at site

Qualifications

• Ability to manage and organize workloads.
• Excellent communication and teamwork skills.
• Knowledge of IT applications, especially Microsoft Office.

Responsibilities

• Investigate reports into environmental crime.
• Manage live workbooks for permits and payments.
• Assist with enquiries from the public via email and telephone.

Skills

Excellent communication skills

Organization and time management

Problem-solving

Teamwork

IT applications (Microsoft Office)

Job description

Full Time
Grade D - £26,403 - £28,142
37hrs per week (Fixed Term until 31/03/26)

We have an exciting opportunity for a Full Time Business Support Officer to join our Environment and Enforcement team at Carlu Close, Willand.

We are looking to recruit a team focused individual with a drive for problem solving and an investigative nature.

The role provides different challenges and a wide spectrum of responsibilities within the parking services and environment and enforcement services team.

The role includes administrative work either by hybrid or office working.

This is a rewarding and challenging post and you will need excellent organisation and time management skills to maintain deadlines.

The ideal candidate must have the ability to think on their feet, take their own initiative, be resilient and provide a structured professional service.

At Mid Devon District Council our benefits include:

• Competitive hourly rate of pay
• Local Government Pension Scheme
• Generous annual leave entitlements
• A flexible benefits scheme including access to a discount shopping (online and high street) and events
• Discounted leisure memberships
• DBS check
• Employee Assistance Programme
• Excellent training and development opportunities
• Monday to Friday
• Free parking at site
• Hybrid working

As a Business Support Officer your duties will include but are not limited to:

• Initial investigation of reports into environmental crime and appeals.
• Notice processing including queries, appeals and case progression.
• Managing live workbooks in relation to permits, renewals and payments to parking services.
• Requisition of services or goods via procurement systems.
• Use of specialist software in relation to enforcement cases.
• Team working.
• Assist in the preparation of reports and case files.
• Assist the Environment and Enforcement Manager with the allocation of workload to the District Officer team.
• Assisting members of the public with enquiries via email and telephone.


At Mid Devon District Council we value: Pride, People, Performance and Partnerships

About you:

• Excellent communication skills
• Ability to manage and organise workloads
• High level of organisation and focus
• Provide clear instructions
• Excellent team work
• Problem solver and investigative nature
• A good knowledge of I.T applications including Microsoft office
• Ability to adapt
• Resilient