Business Support Officer(Property Management)

inploi; Trafford; Hybrid; GBP 25,000 - 29,000; Part time

Job summary

A local council in Trafford is seeking a part-time Business Support Officer in Property Management. You will manage tenant inquiries, support residential property management, and ensure compliance while providing excellent service. Ideal candidates have experience in customer service, are self-motivated, and possess strong organizational skills. This hybrid role offers flexibility working from home and various project sites.

Benefits

Hybrid working

Flexible working hours

Opportunities for development

Positive working environment

Qualifications

• Strong background in customer service.
• Experience dealing with diverse communities.
• Self-motivated with excellent organisational skills.

Responsibilities

• Assist with handling residential property management enquiries.
• Support tenants and report to the Property Management Officer.
• Contribute to the effective management of homes and tenants.

Skills

Customer service

Organisational skills

Administration skills

Job description

Business Support Officer (Property Management)

Location: Trafford Town Hall, Talbot Road, Stretford M32 0TH. The role is hybrid, with some working from locations across the Borough and from home.

Salary: £25,989 - £28,142 per annum (pro rata for part-time). Working pattern: part-time, 25 hours a week, 09:30 to 14:30 Monday to Friday, with flexible working.

Contract type: Permanent. Application deadline: 12th October 2025.

About the Role

We are seeking a property management business support officer to work as part of the Estates team, helping the Council manage its increasing portfolio of residential properties. You will assist with day-to-day handling of residential property management and maintenance enquiries, supporting tenants, and reporting to the Property Management Officer.

About You

The ideal candidate will have a strong background in customer service, experience dealing with diverse communities, and understanding their unique needs. You will be self-motivated, with excellent organisational and administration skills, ensuring the smooth operation of processes to maintain compliance and deliver excellent customer service.

Responsibilities and Benefits

As part of a busy team, you will contribute to the effective management of homes and tenants, ensuring residents live safely and have access to the support they need. In return, the council offers development opportunities, a fair and flexible workplace, and a Living Wage.

What We Offer

• Hybrid working: at home, in the office, or from project sites around the Borough
• Flexibility in working hours
• Opportunities for personal and professional development
• A friendly environment with a positive permission culture

Other Information

Right to Work: your right to work in the UK documentation will be checked. Privacy Notice: available on the council's website. Calculate your take-home pay and check how employment may affect your benefits using the provided services.

Equal Opportunities

Trafford Council is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from all suitably qualified candidates.