Business Support Officer | Milbanke Residential Care Home | Full Time | Kirkham

Lancashire County Council; England; On-site; GBP 25,000 - 26,000; Full time

Job summary

A local government authority in England is seeking a Business Support Officer for Milbanke Residential Care Home. This role involves supporting daily operations, ensuring administrative efficiency, and providing excellent service to stakeholders. Ideal candidates will have strong organizational skills, proficiency in Microsoft Office, and experience in administrative roles. Join a dedicated team to make a difference in the community.

Benefits

Up to 32 days annual leave

Local Government Pension Scheme

Comprehensive training and development

Health and Wellbeing support

Employee discounts scheme

Qualifications

• Proven experience in offering comprehensive administrative assistance in a fast-paced environment.
• Ability to remain organised and maintain attention to detail under tight deadlines.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Support the Registered Care Manager and care team with day-to-day duties.
• Ensure smooth and efficient administrative operations.
• Provide a friendly and professional service to service users and partners.

Skills

Administrative Support

Attention to detail

Microsoft Office Proficiency

Interpersonal Skills

Problem-Solving

Job description

Salary £25,185- £25,989 Per annum | Permanent, Full Time, 37 hours per week | Pro Rata

This role is not open to international sponsorship. Please refer to the job description and person specification.

Are you passionate about making a difference in your community? Do you have a knack for operational business support and a keen eye for detail? Lancashire County Council is looking for a dynamic and dedicated Business Support Officer to work at our Milbanke Residential Care Home.

At Milbanke, we pride ourselves on delivering person-centred, safe, and effective care that celebrates the well-being and quality of life of our residents. We are one of 16 care homes managed by Lancashire County Council and offer quality, safe, comfortable care and support for up to 47 elderly residents with a range of needs - who call Milbanke their home.

About The Role

As a Business Support Officer, you will play a crucial role in supporting the Registered Care Manager and our wider care team in their day-to-day duties. The ideal candidate for this role will have experience within a fast-paced Business Support function.

In this role, you will be the backbone of our administrative operations, ensuring smooth and efficient processes. Your attention to detail and organisational skills will maintain high data quality and support our wider care team. As the first point of contact for service users and partners, you will provide a friendly and professional service, directly impacting the quality of care and creating a welcoming environment for our residents.

About You

• Providing Administrative Support: Proven experience in offering comprehensive administrative assistance in a fast-paced environment.
• Working Accurately Under Pressure: Demonstrated ability to remain organised and maintain attention to detail even when working under tight deadlines.
• Systems: Proficient in Microsoft Office (Word, Excel, Outlook) and capable of learning new systems to efficiently maintain electronic and manual filing systems, to meet business and statutory requirements.
• Data Review and Cleansing: The ability to review, cleanse, and maintain high-quality data within established systems and processes.
• Interpersonal and Communication Skills: Your excellent interpersonal and communication skills will enable clear and effective interactions with internal and external stakeholders.
• Problem-Solving: You will be a proactive problem solver, working using your initiative to ensure smooth and efficient operations are developed and maintained.

Why Choose Us

• Great Annual Leave: We offer up to 32 days annual leave, 8 bank holidays, and 2 additional statutory days during the festive season. You can also purchase additional leave.
• Financial Benefits: Enjoy our generous Local Government Pension Scheme with employer contribution.
• Training and Development: An excellent induction through our Social Care Academy and ongoing support for your career and professional development.
• Health and Wellbeing: A Wellbeing Support Programme for you and your family.
• Staff Discounts: You'll get access to dozens of discounts through Vivup, our employee benefits partner. Our scheme covers a car lease scheme, shopping, entertainment, gym memberships, holidays, and more.

We embrace diversity and have a range of support, groups and networks for staff. These include the Forum of Asian Black and Ethnic Employees (FABEE), the Disabled Workers Forum and the LGBTQ+ Employee Network.

Join us and be part of a team dedicated to excellence in care. Together, we can create a community where older adults feel valued, respected, and empowered.

Let's make a difference together! If you want to know more about the role and shifts available, please contact Victoria Regan on 01772 684836 for an informal discussion.

Please ensure you complete the experience and education sections in the application to evidence how you meet the criteria for this role. The panel may be unable to shortlist you for interview without this evidence.

The post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful, you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.

We reserve the right to close a vacancy early, before the closing date, if we receive sufficient applications.

For more information about our roles visit our careers website to browse our current vacancies: Jobs, employment and volunteering - Lancashire County Council